Canon EOS RP Advanced User Guide - Page 574
Operation Problems, Touch operation is not possible.
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Troubleshooting Cannot reconnect to a smartphone. zz Even with a combination of the same camera and smartphone, if you have changed the settings or selected a different setting, reconnection may not be established even after selecting the same SSID. In this case, delete the camera connection settings from the Wi-Fi settings on the smartphone and set up a connection again. zz A connection may not be established if Camera Connect is running when you reconfigure connection settings. In this case, quit Camera Connect for a moment and then restart it. Operation Problems I cannot change the setting with , , , or . zz Use the switch to unlock the controls (=58). zz Check the [5: Multi function lock] setting (=407). Touch operation is not possible. zz Make sure [5: Touch control] is set to [Standard] or [Sensitive] (=379). A camera button or dial does not work as expected. zz For movie recording, check the [5: Shutter btn function for movies] setting (=395). zz Check [8C.Fn III-5: Customize buttons] and [8C.Fn III-6: Customize dials] settings (=537, =542). 574