Canon EOS RP Advanced User Guide - Page 580
Sensor Cleaning Problems, Computer Connection Problems
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Troubleshooting Sensor Cleaning Problems The shutter makes a sound during sensor cleaning. zz Under [5: Sensor cleaning], when you select [Clean nowf], the shutter will make a mechanical sound during the cleaning, but no picture will be recorded to the card (=382). Automatic sensor cleaning does not work. zz If you repeatedly turn the power switch and within a short time period, the icon may not be displayed (=46). Computer Connection Problems I cannot import images to a computer. zz Install EOS Utility (EOS software) in the computer (=554). zz If the camera is already connected via Wi-Fi, it cannot communicate with any computer connected with an interface cable. Communication between the connected camera and computer does not work. zz When using EOS Utility (EOS software), set [z: Time-lapse movie] to [Disable] (=262). 580