Canon PIXMA iP4300 Quick Start Guide - Page 65

Cannot Install the Printer Driver - troubleshooting

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Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Exit on the Welcome screen, then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure you have no application software running, including anti-virus software. (8)Follow the procedure described in the Easy Setup Instructions to reinstall the printer driver. Troubleshooting 61

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61
Troubleshooting
Cannot Install the Printer Driver
Cause
Action
Unable to proceed beyond the Printer
Connection screen.
If you were unable to proceed beyond the Printer Connection screen, follow the
procedure below to reinstall the printer driver.
(1)
Click
Cancel
on the
Printer Connection
screen.
(2)
Click
Start Over
on the
Installation Failure
screen.
(3)
Click
Back
on the screen that appears next.
(4)
Click
Exit
on the
Welcome
screen, then remove the CD-ROM.
(5)
Turn the printer off.
(6)
Restart the computer.
(7)
Make sure you have no application software running, including anti-virus
software.
(8)
Follow the procedure described in the
Easy Setup Instructions
to reinstall the
printer driver.