Canon PIXMA iP4300 Quick Start Guide - Page 74

Paper Does Not Feed Properly - mac

Page 74 highlights

Cause Unnecessary print jobs are left in queue. / Computer problems. Action Restarting your computer may solve the problem. If there are any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. (3)Click Display Print Queue. (4)Select Cancel All Documents (Purge Print Documents in Windows Me or Windows 98) on the Printer menu. You may not be able to select individual print jobs in Windows XP or Windows 2000. (5)When the confirmation message is displayed, click Yes. The print jobs are deleted. (1)Click the printer icon in the Dock to display the list of print jobs in progress. In Mac® OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List. (2)Select the print job to delete and click . The print jobs are deleted. Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled. See "Media Types You Cannot Use" on page 5. Paper Feed Rollers are dirty. Follow the procedure below to clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure only when necessary. (1)Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder and Cassette. (2)Press the Open Button to open the Paper Output Tray and extend the Output Tray Extension. (3)Press the Paper Feed Switch to select the paper source to clean. (4)Hold down the RESUME/CANCEL button and release it when the POWER lamp flashes green three times. The Paper Feed Roller will rotate as it is cleaned. (5)Repeat step 4 twice. (6)Load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the paper source you selected in step 3. (7)Hold down the RESUME/CANCEL button and release it when the POWER lamp flashes green three times. The paper cleans the Paper Feed Rollers as it feeds through the printer. (8)Repeat step 7 three times. If there are no signs of improvement after cleaning the rollers three times, contact a Canon service representative. 70 Troubleshooting

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70
Troubleshooting
Paper Does Not Feed Properly
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)
Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide
on-screen manual.
(2)
Click the
Maintenance
tab and then
View Printer Status
.
(3)
Click
Display Print Queue
.
(4)
Select
Cancel All Documents
(
Purge Print Documents
in Windows Me or
Windows 98
) on the
Printer
menu.
You may not be able to select individual print jobs in Windows XP or
Windows 2000.
(5)
When the confirmation message is displayed, click
Yes
.
The print jobs are deleted.
(1)
Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac
®
OS X v.10.2.8, click the printer icon in the Dock to start up the
Print
Center
and double-click the name of your printer in the
Printer List
.
(2)
Select the print job to delete and click
.
The print jobs are deleted.
Cause
Action
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 5.
Paper Feed Rollers are dirty.
Follow the procedure below to clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure
only when necessary.
(1)
Make sure that the printer is turned on, and then remove any paper from the
Auto Sheet Feeder and Cassette.
(2)
Press the Open Button to open the Paper Output Tray and extend the Output
Tray Extension.
(3)
Press the
Paper Feed Switch
to select the paper source to clean.
(4)
Hold down the
RESUME/CANCEL
button and release it when the
POWER
lamp flashes green three times.
The Paper Feed Roller will rotate as it is cleaned.
(5)
Repeat step 4 twice.
(6)
Load three or more sheets of A4 or Letter-sized plain paper in portrait
orientation in the paper source you selected in step 3.
(7)
Hold down the
RESUME/CANCEL
button and release it when the
POWER
lamp flashes green three times.
The paper cleans the Paper Feed Rollers as it feeds through the printer.
(8)
Repeat step 7 three times.
If there are no signs of improvement after cleaning the rollers three times,
contact a Canon service representative.
Cause
Action