Cisco 6921 Administration Guide - Page 100

Network Statistics Screen, Applications, Admin Settings., Status., Status > Network Statistics.

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Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone 6900 Series (continued) Message Description Possible Explanation and Action TFTP timeout TFTP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone-Verify the network connections. • TFTP server is down-Check configuration of TFTP server. Timed Out Supplicant attempted 802.1X transaction Authentication typically times out if 802.1X is not but timed out to due the absence of an configured on the switch. authenticator. Version error The name of the phone load file is incorrect. Make sure that the phone load file has the correct name. XmlDefault.cnf.xml, or Name of the configuration file. .cnf.xml corresponding to the phone device name None. This is an informational message indicating the name of the configuration file for the phone. Network Statistics Screen The Network Statistics screen displays information about the phone and network performance. Table 7-3 describes the information that appears in this screen. To display the Network Statistics screen, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Press the Applications button. Select Admin Settings. Select Status. Select Status > Network Statistics. To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey. To exit the Network Statistics screen, press the Back softkey. Table 7-3 Network Statistics Message Information for the Cisco Unified IP Phone 6900 Series Item Tx Frames Tx Broadcasts Tx Unicast Rx Frames Rx Broadcasts Description Number of packets sent by the phone Number of broadcast packets sent by the phone Total number of unicast packets transmitted by the phone Number of packets received by the phone Number of broadcast packets received by the phone Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) 7-6 OL-19025-01

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7-6
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Network Statistics Screen
The Network Statistics screen displays information about the phone and network performance.
Table 7-3
describes the information that appears in this screen.
To display the Network Statistics screen, follow these steps:
Procedure
Step 1
Press the
Applications
button.
Step 2
Select
Admin Settings.
Step 3
Select
Status.
Step 4
Select
Status > Network Statistics.
To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the
Clear
softkey.
To exit the Network Statistics screen, press the
Back
softkey.
TFTP timeout
TFTP server did not respond.
•
Network is busy—The errors should resolve
themselves when the network load reduces.
•
No network connectivity between the TFTP
server and the phone—Verify the network
connections.
•
TFTP server is down—Check configuration of
TFTP server.
Timed Out
Supplicant attempted 802.1X transaction
but timed out to due the absence of an
authenticator.
Authentication typically times out if 802.1X is not
configured on the switch.
Version error
The name of the phone load file is
incorrect.
Make sure that the phone load file has the correct
name.
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name
Name of the configuration file.
None. This is an informational message indicating the
name of the configuration file for the phone.
Table 7-2
Status Messages on the Cisco Unified IP Phone 6900 Series (continued)
Message
Description
Possible Explanation and Action
Table 7-3
Network Statistics Message Information for the Cisco Unified IP Phone 6900 Series
Item
Description
Tx Frames
Number of packets sent by the phone
Tx Broadcasts
Number of broadcast packets sent by the phone
Tx Unicast
Total number of unicast packets transmitted by the phone
Rx Frames
Number of packets received by the phone
Rx Broadcasts
Number of broadcast packets received by the phone