Cisco 6921 Administration Guide - Page 77

Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Programmable Feature Buttons The administrator can assign features, such as New Call, Call Back, and Forward All, etc. to line buttons. For more information, refer to: • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter. • Cisco Unified Communications Manager Administration Guide, "Phone Button Template Configuration" chapter Quality Reporting Tool (QRT) Allows users to submit information about problem phone calls by pressing a button. QRT can be configured for either of two user modes, depending upon the amount of user interaction desired with QRT. For more information refer to: • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Quality Report Tool" chapter. Redial Allows users to call the most recently dialed phone Requires no configuration. number by pressing a button or the Redial softkey. Ring Tone Setting Identifies ring type used for a line when a phone has another active call. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. • "Creating Custom Phone Rings" section on page 6-2. Services URL button Allows users to access services from a programmable button rather than by using the Services menu on a phone. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter. Services Allows you to use the Cisco Unified IP Phone Services Configuration menu in Cisco Unified Communications Manager Administration to define and maintain the list of phone services to which users can subscribe. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter. Shared line Allows a user to have multiple phones that share the same phone number or allows a user to share a phone number with a coworker. For more information, go to the "Understanding Directory Numbers" chapter in the Cisco Unified Communications Manager System Guide. OL-19025-01 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) 5-11