Cisco 6921 Administration Guide - Page 112

Device Logs Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Table 8-3 Ethernet Information Items Item Tx Frames Tx broadcast Tx unicast Rx Frames Rx broadcast Rx unicast Description Total number of packets transmitted by the phone Total number of broadcast packets transmitted by the phone Total number of unicast packets transmitted by the phone Total number of packets received by the phone Total number of broadcast packets received by the phone Total number of unicast packets received by the phone Table 8-4 Access Area and Network Items Item Tx Frames Tx broadcast Tx Unicast Rx Frames Rx broadcast Rx unicast CDP Neighbor Device ID CDP Neighbor IP Address CDP Neighbor Port Port Information IPv4 Description Total number of packets transmitted by the phone Total number of broadcast packets transmitted by the phone Total number of unicast packets transmitted by the phone Total number of packets received by the phone Total number of broadcast packets received by the phone Total number of unicast packets received by the phone Identifier of a device connected to this port discovered by CDP protocol. IP address of the neighbor device discovered by CDP protocol. Neighbor device port to which the phone is connected discovered by CDP protocol. Speed and duplex information. Information on the DHCP status. Device Logs The following device logs hyperlinks on a phone's web page provide information you can use to help monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2. • Console Logs-Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone. • Core Dumps-Includes hyperlinks to individual dump files. The core dump files include data from a phone crash. • Status Messages-Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2 describes the status messages that can appear. • Debug Display-Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting. Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) 8-8 OL-19025-01