Cisco 6921 Administration Guide - Page 74

Telephony Features Available for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Hold Status Hold/Resume Hunt Group Intercom Join Across Lines Description Configuration Reference Enables phones with a shared line to distinguish between the local and remote lines that placed a call on hold. No configuration is required. Allows the user to move a connected call from an active state to a held state. • Requires no configuration, unless you want to use music on hold. See "Music-on-Hold" in this table for information. • See "Hold Reversion" in this table. Provides load sharing for calls to a main directory number. A hunt group contains a series of directory numbers that can answer the incoming calls. When the first directory number in the hunt group is busy, the system hunts in a predetermined sequence for the next available directory number in the group and directs the call to that phone. For more information, refer to: • Cisco Communications Manager Administration Guide, "Hunt Group Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter. Allows users to place and receive intercom calls using programmable phone buttons. You can configure intercom line buttons to: For more information, go to the "Intercom" chapter in the Cisco Unified Communications Manager Feature and Services Guide. • Directly dial a specific intercom extension. • Initiate an intercom call and then prompt the user to enter a valid intercom number. Note If your user logs into the same phone on a daily basis using their Cisco Extension Mobility profile, assign the phone button template that contains intercom information to their profile, and assign the phone as the default intercom device for the intercom line. Allows users to combine calls that are on multiple phone lines to create a conference call. Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco Unified IP Phone 6921, 6941, and 6961 and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines. For more information, see the "Join and Direct Transfer Policy" section on page 5-13. For more information, go to the "Cisco Unified IP Phone" chapter in the Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) 5-8 OL-19025-01