Cisco 6921 Administration Guide - Page 76

The Cisco Unified Communications Manager, Basic Call Handling

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Telephony Features Available for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Message waiting Indicator Mobile Connect Mobile Voice Access Music on hold Mute Onhook Dialing Other group pickup Privacy Private Line Automated Ringdown (PLAR) Description Configuration Reference A light on the handset that indicates that a user has one or more new voice messages. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Message Waiting Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Voice Mail Connectivity to Cisco Unified Communications Manager" chapter. Enables users to manage business calls using a For more information, go to the "Cisco Unified single phone number and pick up in-progress calls Mobility" chapter in the Cisco Unified on the desk phone and a remote device such as a Communications Manager Features and mobile phone. Users can restrict the group of Services Guide. callers according to phone number and time of day. Extends Mobile Connect capabilities by allowing users to access an interactive voice response (IVR) system to originate a call from a remote device such as a cellular phone. For more information, go to the "Cisco Unified Mobility" chapter in the Cisco Unified Communications Manager Features and Services Guide. Plays music while callers are on hold. For more information go to the "Music On Hold" chapter in the Cisco Unified Communications Manager Features and Services Guide. Mutes the microphone from the handset or headset. Requires no configuration. Allows a user to dial a number without going off For more information, refer to the Cisco hook. The user can then either pick up the handset Unified IP Phone 6921, 6941, and 6961 User or press the Dial softkey. Guide, "Basic Call Handling" chapter. Allows a user to answer a call ringing on a phone For more information, go to the "Call Pickup" in another group that is associated with the user's chapter in the Cisco Unified Communications group. Manager Features and Services Guide. Prevents users who share a line from adding themselves to a call and from viewing information on their phone display about the call of the other user. For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter. • Cisco Unified Communications Manager Features and Services Guide "Barge and Privacy" chapter. The Cisco Unified Communications Manager administrator can configure a phone number that the Cisco Unified IP Phone dials as soon as the handset goes off hook. This can be useful for phones that are designated for calling emergency or "hotline" numbers. For more information, go to the "Directory Number Configuration" chapter in the Cisco Unified Communications Manager Administration Guide. 5-10 Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) OL-19025-01

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5-10
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Message waiting
Indicator
A light on the handset that indicates that a user has
one or more new voice messages.
For more information refer to:
•
Cisco Unified Communications Manager
Administration Guide, “
Message Waiting
Configuration
” chapter.
•
Cisco Unified Communications Manager
System Guide, “
Voice Mail Connectivity
to Cisco Unified Communications
Manager
” chapter.
Mobile Connect
Enables users to manage business calls using a
single phone number and pick up in-progress calls
on the desk phone and a remote device such as a
mobile phone. Users can restrict the group of
callers according to phone number and time of day.
For more information, go to the “
Cisco Unified
Mobility
” chapter in the
Cisco Unified
Communications Manager Features and
Services Guide
.
Mobile Voice Access
Extends Mobile Connect capabilities by allowing
users to access an interactive voice response (IVR)
system to originate a call from a remote device
such as a cellular phone.
For more information, go to the “
Cisco Unified
Mobility
” chapter in the
Cisco Unified
Communications Manager Features and
Services Guide
.
Music on hold
Plays music while callers are on hold.
For more information go to the “
Music On
Hold
” chapter in the
Cisco Unified
Communications Manager Features and
Services Guide
.
Mute
Mutes the microphone from the handset or headset.
Requires no configuration.
Onhook Dialing
Allows a user to dial a number without going off
hook. The user can then either pick up the handset
or press the Dial softkey.
For more information, refer to the
Cisco
Unified IP Phone 6921, 6941, and 6961 User
Guide
, “Basic Call Handling” chapter.
Other group pickup
Allows a user to answer a call ringing on a phone
in another group that is associated with the user's
group.
For more information, go to the “
Call Pickup
”
chapter in the
Cisco Unified Communications
Manager Features and Services Guide
.
Privacy
Prevents users who share a line from adding
themselves to a call and from viewing information
on their phone display about the call of the other
user.
For more information refer to:
•
Cisco Unified Communications Manager
Administration Guide,
“
Cisco Unified IP
Phone Configuration”
chapter.
•
Cisco Unified Communications Manager
System Guide, “
Cisco Unified IP Phone
”
chapter.
•
Cisco Unified Communications Manager
Features and Services Guide
“
Barge and
Privacy
” chapter.
Private Line
Automated Ringdown
(PLAR)
The Cisco Unified Communications Manager
administrator can configure a phone number that
the Cisco Unified IP Phone dials as soon as the
handset goes off hook. This can be useful for
phones that are designated for calling emergency
or “hotline” numbers.
For more information, go to the
“
Directory
Number Configuration”
chapter in the
Cisco
Unified Communications Manager
Administration Guide
.
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Configuration Reference