Cisco ASR1006 Configuration Guide - Page 273
Subscribing to Alert Groups, DETAILED STEPS, Using the Predefined CiscoTAC-1 Destination Profile
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Configuring Call Home How to Configure Call Home DETAILED STEPS Step 1 Command or Action configure terminal Purpose Enters global configuration mode. Step 2 Example: Router# configure terminal call-home Enters call home configuration mode. Step 3 Example: Router(config)# call-home rename profile source-profile target-profile Example: Router(cfg-call-home)# rename profile2 testprofile Renames an existing source file, where: • source-profile-Specifies the existing name of the profile. • target-profile-Specifies a new name for the existing profile. Using the Predefined CiscoTAC-1 Destination Profile The CiscoTAC-1 profile is automatically configured in the Call Home feature for your use with the Cisco Smart Call Home service. This profile includes certain information, such as the destination e-mail address and HTTPS URL, and default alert groups for communication with the Smart Call Home service. Some of these attributes, such as the destination e-mail address, HTTPS URL, and message format cannot be modified. You can use either email or http transport to communicate with the Smart Call Home service backend server. By default, the CiscoTAC-1 profile is inactive and uses email as the default transport method. To use email transport, you only need to enable the profile. However, to use this profile with the Cisco Smart Call Home service secure server (via HTTPS), you not only must enable the profile, but you must also change the transport method to HTTP as shown in the following example: Router# configure terminal Router(config)# call-home Router(config-call-home)# profile CiscoTAC-1 Router(cfg-call-home-profile)# destination transport-method http Router(cfg-call-home-profile)# active For more information about additional requirements for Configuring the Smart Call Home service, see the "How To Configure Call Home to Support the Smart Call Home Service" section on page 27. Verifying the Call Home Profile Configuration To verify the profile configuration for Call Home, use the show call-home profile command. See the "Displaying Call Home Configuration Information" section on page 34 for more information and examples. Subscribing to Alert Groups An alert group is a predefined subset of Call Home alerts supported in all routers. Different types of Call Home alerts are grouped into different alert groups depending on their type. The following alert groups are available on the Cisco ASR 1000 Series Routers: Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide 17