Cisco ASR1006 Configuration Guide - Page 283
Sending the Output of a Command to Cisco or an E-Mail Address, How To Con Call Home to Support
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Configuring Call Home How To Configure Call Home to Support the Smart Call Home Service Sending the Output of a Command to Cisco or an E-Mail Address You can use the call-home send command to execute a CLI command and e-mail the command output to Cisco or to an e-mail address that you specify. Note the following guidelines when sending the output of a command: • The specified CLI command can be any run command, including commands for all modules. The command must be contained in quotes (""). • If an e-mail address is specified, the command output is sent to that address. If no e-mail address is specified, the output is sent to the Cisco TAC ([email protected]). The e-mail is sent in long text format with the service number, if specified, in the subject line. • The service number is required only if no e-mail address is specified, or if a Cisco TAC e-mail address is specified. To execute a CLI command and e-mail the command output, complete the following step: SUMMARY STEPS 1. call-home send "command" {email email-addr [tac-service-request request-number] | tac-service-request request-number email email-addr} DETAILED STEPS Step 1 Command or Action call-home send "command" {email email-addr [tac-service-request request-number] | tac-service-request request-number [email email-addr]} Example: Router# call-home send "show call-home" email [email protected] Purpose Executes the specified CLI command and e-mails the output, where: • email email-addr-Specifies the email address to which the command output should be sent. This keyword is optional if used after entering the tac-service-request option. • tac-service-request request-number-Specifies the TAC service request number that will appear in the subject line of the email. This keyword is optional if used after entering the email option. Example The following example shows how to send the output of a CLI command to a user-specified e-mail address: Router# call-home send "show diag" email [email protected] How To Configure Call Home to Support the Smart Call Home Service . Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide 27