Cisco ASR1006 Configuration Guide - Page 281
Submitting Call Home Analysis and Report Requests, SUMMARY STEPS, DETAILED STEPS
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Configuring Call Home How to Configure Call Home • Configuration, diagnostic, and inventory alert groups can be sent manually. • When you manually trigger an alert group message and you specify a destination profile name, a message is sent to the destination profile regardless of the active status, subscription status, or severity setting of the profile. • When you manually trigger a configuration or inventory alert group message and do not specify a destination profile name, a message is sent to all active profiles that have either a normal or periodic subscription to the specified alert group. • When you manually trigger a diagnostic alert group message and do not specify a destination profile name, a message is sent to all active profiles that have a lower severity subscription than the severity of the diagnostic results of the specified slot. To manually trigger Call Home alert group messages, complete the following steps: SUMMARY STEPS 1. call-home send alert-group configuration [profile name] 2. call-home send alert-group diagnostic slot R0 [profile name] 3. call-home send alert-group inventory [profile name] DETAILED STEPS Step 1 Command or Action call-home send alert-group configuration [profile name] Step 2 Example: Router# call-home send alert-group configuration profile CiscoTAC-1 call-home send alert-group diagnostic slot R0 [profile name] Step 3 Example: Router# call-home send alert-group diagnostic slot R0 profile CiscoTAC-1 call-home send alert-group inventory [profile name] Purpose Sends a configuration alert group message to one destination profile if specified, or to all subscribed destination profiles. Sends a diagnostic alert group message to one destination profile if specified, or to all subscribed destination profiles with a lower severity subscription than the diagnostic result for route processor slot 0. Sends an inventory alert group message to one destination profile if specified, or to all subscribed destination profiles. Example: Router# call-home send alert-group inventory Submitting Call Home Analysis and Report Requests You can use the call-home request command to submit information about your system to Cisco Systems to receive helpful analysis and report information specific to your system. You can request a variety of reports, including security alerts, known bugs, best practices, and command references. Note the following guidelines when manually sending Call Home analysis and report requests: Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide 25