Compaq Armada m300 Compaq Armada M300 Series of Personal Computers Maintenance - Page 38

Table 2-9, Problem, Possible Cause, Solution, Troubleshooting

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Table 2-9 Continued Problem Possible Cause Solution Battery pack will not charge. Battery pack was exposed to temperature extremes. Allow time for the battery pack to return to room temperature. Battery pack is already charged. No action required. Battery pack has exceeded its useful life cycle. Use a different battery pack. Computer shut down and memory was lost when replacing the battery pack. Hibernation was not initiated Work is lost. before removing the battery pack. Battery charge does not last very Battery is exposed to higher long. temperatures. Put the computer in a cooler place and recharge the battery pack. Battery is exposed to extremely Put the computer in a warmer place cold temperatures. and recharge the battery pack. NOTE: The recommended operating temperature range for the battery is from 10GC to 40GC (50GF to 104GF). The recommended storage temperature range for the battery is from 0GC to 30GC (32GF to 86GF). Battery conservation is disabled Reset the battery conservation level. or set to drain. An external device is draining the Turn off or remove any external battery. device or PC Cards when not in use. Battery gauge may be inaccurate and require recalibration. Recalibrate the gauge. Date and time must be set every The Real Time Clock battery has I Restore power, then turn on the time computer is turned on. reached the end of its useful life. computer with the power switch I Replace the Real Time Clock battery. Battery gauge seems inaccurate. The battery pack may need calibration. Recalibrate the battery. The battery pack has reached the Replace the battery pack. end of its useful life. Battery pack is warm after charging. Warming occurs during charging. No action required. Troubleshooting 2-15

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Troubleshooting
2-15
Table 2-9
Problem
Possible Cause
Solution
Battery pack will not charge.
Battery pack was exposed to
temperature extremes.
Allow time for the battery pack to
return to room temperature.
Battery pack is already charged.
No action required.
Battery pack has exceeded its
useful life cycle.
Use a different battery pack.
Computer shut down and
memory was lost when
replacing the battery pack.
Hibernation was not initiated
before removing the battery pack.
Work is lost.
Battery charge does not last very
long.
Battery is exposed to higher
temperatures.
Put the computer in a cooler place
and recharge the battery pack.
Battery is exposed to extremely
cold temperatures.
Put the computer in a warmer place
and recharge the battery pack.
NOTE:
The recommended operating
temperature range for the battery is
from 10
G
C to 40
G
C
(50
G
F to 104
G
F). The recommended
storage temperature range for the
battery is from 0
G
C to 30
G
C (32
G
F to
86
G
F).
Battery conservation is disabled
or set to drain.
Reset the battery conservation level.
An external device is draining the
battery.
Turn off or remove any external
device or PC Cards when not in use.
Battery gauge may be
inaccurate and require
recalibration.
Recalibrate the gauge.
Date and time must be set every
time computer is turned on.
The Real Time Clock battery has
reached the end of its useful life.
Restore power, then turn on the
computer with the power switch
Replace the Real Time Clock
battery.
Battery gauge seems inaccurate.
The battery pack may need
calibration.
Recalibrate the battery.
The battery pack has reached the
end of its useful life.
Replace the battery pack.
Battery pack is warm after
charging.
Warming occurs during charging.
No action required.