Compaq Armada m300 Compaq Armada M300 Series of Personal Computers Maintenance - Page 40

Table 2-12, Solving Hard Drive, Problems, Possible Cause, Solution

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Table 2-11 Continued Problem System cannot start up from diskette or SuperDisk LS-120 drive. Problem Accessing information on the hard drive is much slower than usual. Hard drive does not work. Errors occur after starting from an additional hard drive. System does not recognize a hard drive. DriveLock settings cannot be accessed in Computer Setup. Possible Cause A bootable diskette is not in the drive. Solution Verify that a diskette with the necessary system files is in the drive. Diskette bootability is disabled in Enable diskette bootability in Computer Setup. Computer Setup, Security menu. Table 2-12 Solving Hard Drive Problems Possible Cause Solution Hard drive entered low power state due to timeout and is now exiting from it. Wait for the system to restore the previously saved data to its state prior to initiating a low power state. Hard drive is fragmented/not optimized or has errors. Run ScanDisk and Disk Defragmenter. Hard drive is not seated properly. Turn off and unplug the computer, remove the hard drive, and reinsert the hard drive. Additional hard drive has not been Boot from the original hard drive or a specially prepared with necessary specially prepared hard drive. software. The drive is not seated properly. Remove, then reinsert the drive. The drive is damaged. The drive was inserted while system was on or in Suspend or Hibernation. The DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Run ScanDisk on the drive. Shut down the computer before inserting removing a hard drive. Completely turn off the computer. Turn the computer back on, then run Computer Setup by pressing F10 when the blinking cursor light appears upper-right on the screen. Troubleshooting 2-17

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Troubleshooting
2-17
Table 2-11
Problem
Possible Cause
Solution
System cannot start up from
diskette or SuperDisk LS-120
drive.
A bootable diskette is not in the
drive.
Verify that a diskette with the
necessary system files is in the drive.
Diskette bootability is disabled in
Computer Setup.
Enable diskette bootability in
Computer Setup, Security menu.
Table 2-12
Solving Hard Drive
Problems
Problem
Possible Cause
Solution
Accessing information
on the
hard drive is much slower than
usual.
Hard drive entered low power
state due to timeout and is now
exiting from it.
Wait for the system to restore the
previously saved data to its state prior
to initiating a low power state.
Hard drive is fragmented/not
optimized or has errors.
Run ScanDisk and Disk Defragmenter.
Hard drive does not work.
Hard drive is not seated properly.
Turn off and unplug the computer,
remove the hard drive, and reinsert
the hard drive.
Errors occur after starting from
an additional hard drive.
Additional hard drive has not been
specially prepared with necessary
software.
Boot from the original hard drive or a
specially prepared hard drive.
System does not recognize a
hard drive.
The drive is not seated properly.
Remove, then reinsert the drive.
The drive is damaged.
Run ScanDisk on the drive.
The drive was inserted while
system was on or in Suspend or
Hibernation.
Shut down the computer before
inserting removing a hard drive.
DriveLock settings cannot be
accessed in Computer Setup.
The DriveLock settings are
accessible only when you enter
Computer Setup by turning on
(not restarting) the computer.
Completely turn off the computer.
Turn the computer back on, then run
Computer Setup by pressing
F10
when the blinking cursor light appears
upper-right on the screen.