D-Link DIR-685 User Manual - Page 127

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Section 7 - Troubleshooting 3. Why am I unable to connect to certain sites or send/receive emails when connecting through my router? If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). Note: AOL DSL+ users must use MTU of 1400. To find the proper MTU size, you will have to do a special ping of the destination you are trying to go to. A destination could be another computer, or a URL. • Click on Start and then click Run. • Windows® 95, 98, and Me users type in command (Windows NT, 2000, and XP users type in cmd) and press Enter (or click OK). • Once the window opens, you will need to do a special ping. Use the following syntax: ping [url] [-f] [-l] [MTU value] Example: ping yahoo.com -f -l 1472 D-Link DIR-685 User Manual 122

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²³³
D-L±nk DIR-685 User Manual
Sect±on ¶ - Troubleshoot±ng
3±.Why.am.I.unable.to.connect.to.certain.sites.or.send/receive.emails.when.connecting.through.my.router?.
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note:.AOL.DSL+.users.must.use.MTU.of.1400±.
To find the proper MTU size, you will have to do a special ping of the destination you are trying to go to. A destination
could be another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows
®
95, 98, and Me users type in
command
(Windows NT, 2000, and XP users type in
cmd
) and
press
Enter.
(or click
OK
).
• Once the window opens, you will need to do a special ping. Use the following syntax:
. ping.[url].[-f].[-l].[MTU.value]
Example:
ping.yahoo±com.-f.-l.1472