Dell OptiPlex 960 Setup and Quick Reference Guide - Page 44

Light Pattern Steady Blue Steady Blue Steady Blue Steady Blue Steady Blue Problem Description A possible processor failure has occurred. Suggested Resolution • Reseat the processor (see Processor information for your computer). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory failure has occurred. • If two or more memory modules are installed, remove the modules (see your service manual), then reinstall one module (see your service manual and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). A possible graphics card failure has occurred. • Reseat any installed graphics cards (see the "Cards" section for your computer). • If available, install a working graphics card into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 66). A possible floppy Reseat all power and data cables. drive or hard drive failure has occurred. A possible USB failure Reinstall all USB devices and check all has occurred. cable connections. 44 Troubleshooting Tips