Dell OptiPlex 960 Setup and Quick Reference Guide - Page 57

Finding Information - diagnostic codes

Page 57 highlights

Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service Code is located on your computer. Drivers and Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or • Drivers for your computer DVD that may have shipped with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Operating System Media Reinstall your operating system The Operating System media is a CD or DVD that may have shipped with your computer. Finding Information 57

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Finding Information
57
Finding Information
NOTE:
Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE:
Additional information may ship with your computer.
Document/Media/Label
Contents
Service Tag/Express Service Code
The Service Tag/Express Service Code is
located on your computer.
Use the Service Tag to identify your
computer when you use
support.dell.com
or contact support.
Enter the Express Service Code to direct
your call when contacting support
NOTE:
Your Service Tag/Express Service
Code is located on your computer.
Drivers and Utilities Media
The
Drivers and Utilities
media is a CD or
DVD that may have shipped with your
computer.
A diagnostic program for your computer
Drivers for your computer
NOTE:
Drivers and documentation updates
can be found at
support.dell.com
.
Desktop System Software (DSS)
Readme files
NOTE:
Readme files may be included on
your media to provide last-minute updates
about technical changes to your computer
or advanced technical-reference material
for technicians or experienced users.
Operating System Media
The
Operating System
media is a CD or
DVD that may have shipped with your
computer.
Reinstall your operating system