Dell PowerConnect 6024 User's Guide (.htm) - Page 456

AutoTech Service, Automated Order-Status Service, Technical Support Service, Electronic Quote Service

Page 456 highlights

www.dell.com | support.dell.com www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) [email protected] (Canada only) • Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information for your region. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. 466 Getting Help

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466
Getting Help
www.dell.com | support.dell.com
www.dell.ca
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user:anonymous
, and use your e-mail address as your password.
Electronic Support Service
[email protected] (Asian/Pacific countries only)
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and desktop computer
systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to
your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service
through the technical support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to
support.dell.com
, or you can call the automated order-status service. A recording prompts you for
the information needed to locate and report on your order. See the contact information for your
region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions
about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast,
accurate answers.