Dell PowerVault 775N Configuring Windows® Firewall to Work With Dell
Dell PowerVault 775N Manual
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- Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 1
Deployment Guide Microsoft® Windows® Storage Server 2003 Feature Pack for DellTM PowerVaultTM NAS Systems Guidelines for Deployment of the Feature Pack - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 2
Dell, the DELL logo, and PowerVault, are trademarks of Dell Inc; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 3
Documentation 9 Product Support ...9 Chapter 1: Planning a Deployment 11 Planning Deployment of the Windows Storage Server Computer 12 Windows Storage Server Feature Pack 24 Windows Storage Server Computer 24 Exchange Server...24 Drive Mapping on the Exchange Server 25 Procedures for Installing - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 4
53 Run from either the Exchange Server or the Windows Storage Server 53 Using Exchange Applications with the Feature Pack 54 Running Backup and Restore 54 Using a Recovery Storage Group 54 Using the Volume Shadow Copy Service 55 Chapter 5: Troubleshooting 57 What do I do if my installation - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 5
server 59 The mapped drive that Exchange uses was deleted or is not being created 60 Appendix A: Detailed Report Log File 63 Viewing a Detailed Report Log File 64 Contents of the Detailed Report 64 Report Header...65 Storage to a Windows Storage Server Computer 72 Administering Exchange Databases 72 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 6
Contents Feature Pack Deployment Guide 6 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 7
as installing the Feature Pack, moving Exchange databases and transaction logs to the Windows Storage Server computer, using Exchange database tools and applications with the Feature Pack, and troubleshooting common problems that might occur when using Feature Pack. Feature Pack Deployment Guide 7 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 8
Other topics include: Specific instructions for installing the Feature Pack Procedures for moving Exchange databases and transaction logs to the Windows Storage Server computer Examples of using Exchange database tools and applications with the Feature Pack Troubleshooting common problems that might - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 9
to this Deployment Guide, other documentation for the Feature Pack is available in several formats. Table 1: Additional Documentation for the Feature Pack Type of Documentation Description Context-Sensitive Help for the Remote Storage Wizard The Remote Storage Wizard on the Exchange Server is - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 10
Introduction Feature Pack Deployment Guide 10 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 11
Exchange Server 2003 database and transaction logs on a single Windows Storage Server computer. This chapter describes how to plan the deployment of the Feature Pack. A thorough deployment plan is essential to minimize downtime during Feature Pack installation. Feature Pack Deployment Guide 11 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 12
deployment. Notice The Feature Pack does not support NAS clusters. Do not install the Feature Pack on Dell PowerVault NAS Systems in a cluster configuration. Windows Storage Server Deployment Scenarios Most deployments of Windows Storage Server 2003 involve one of the following scenarios, depending - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 13
Exchange 2003 Configuration Component Specifications Capacity One Exchange 2003 server and one Dell PowerVault NAS Storage Server 2003 system, supporting a total of 250 mailboxes Windows Storage Server computer One Dell PowerVault NAS Storage Server 2003 system 512 MB of RAM Four disk drives - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 14
Scenario for Exchange 2003 Configuration Component Specifications Capacity One Exchange 2003 server and one Dell PowerVault NAS Storage Server 2003 system, supporting a total of 750 mailboxes Windows Storage Server computer One Dell PowerVault NAS Storage Server 2003 system with an optional - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 15
Server computer. This configuration conforms with Exchange best practices guidelines. Medium-Capacity Network Configuration As shown in Figure 1.2, the dedicated Gigabit network controls the traffic between the Windows Storage Server computer and the Exchange server. Feature Pack Deployment Guide - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 16
Component Specifications Capacity One or two Exchange 2003 servers, and one Dell PowerVault NAS Storage Server 2003 system, supporting a total of 1,500 mailboxes Windows Storage Server computer Exchange server One Dell PowerVault NAS Storage Server 2003 system with an attached PowerVault 220S - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 17
used to connect the Exchange server to the public network and the Active Directory directory service. Note The Windows Storage Server computer and the Exchange 2003 servers must be in the same Active Directory domain. The Feature Pack supports the following Exchange server configurations: One or two - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 18
the Exchange databases and transaction logs to the Windows Storage Server computer. The Exchange server deployed can be a new Exchange Server 2003 computer, an existing Exchange Server 2003 computer, or an upgrade from Exchange 2000 Server to Exchange Server 2003. Options for Moving Files After the - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 19
on the Windows Storage Server 2003 computer. For complete instructions for moving the Exchange database, see Chapter 3, "Moving Exchange Files to a NAS System." Estimating File used in the following example represents a new server running Exchange Server 2003. Feature Pack Deployment Guide 19 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 20
Storage Server computer with an Exchange server cluster. Notice The Feature Pack does not support NAS clusters. Do not install the Feature Pack on Dell PowerVault NAS administer and manage Exchange server clusters, see the Microsoft Exchange Server 2003 Administration Guide on the Microsoft TechNet - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 21
Server Clusters The Feature Pack also supports one 2-node active/passive Exchange cluster and one stand-alone Exchange server, as shown in Figure 1.6. Figure 1.6 Topology with One Stand-Alone Exchange Server and One 2-Node Active/Passive Exchange Server Cluster Feature Pack Deployment Guide - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 22
of the failed node are handled by the other node, thereby preventing loss of service. A dedicated Gigabit Ethernet connection is recommended between each Exchange 2003 server and the Windows Storage Server computer. A dedicated Gigabit Ethernet connection is either a direct point-to-point connection - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 23
the Feature Pack installs on each server. These components provide tools and services that allow you to store Exchange databases and transaction logs on a Windows Storage Server computer. This chapter also provides instructions for uninstalling the Feature Pack. Feature Pack Deployment Guide 23 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 24
as soon as the service starts. The service shuts down five minutes after these processes complete. The documentation that is installed includes: Windows Storage Server 2003 Feature Pack Installation Guide, located in %ProgramFiles%\Windows Storage Server\Exchange\Installation_Guide.doc. Help - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 25
and used by the Microsoft Exchange Information Store service is mapped to a UNC path for a shared folder on the Windows Storage Server computer. Figure 2.1 How the Network Address for a Remotely Stored Exchange File Is Mapped to a Local Drive on the Exchange Server Feature Pack Deployment Guide 25 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 26
server by different services on the Exchange server Exchange server. server, Windows Storage Server Mapping Service server is started, Windows Storage Server Mapping Service each server in Exchange server that support Windows Storage Server clusters. For more information about using the Feature Pack - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 27
2003. The Windows Storage Server computer must be a stand-alone NAS system. NAS clusters are not supported. Active Directory Requirement The Windows Storage Server computer, the Exchange server, and the Active Directory domain controller must be in the same domain. Feature Pack Deployment Guide 27 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 28
: One network adapter that supports the dedicated Gigabit network for Exchange traffic between the Exchange server and the Windows Storage Server computer One network adapter that is used to connect the Exchange server to the public network and to Active Directory Feature Pack Deployment Guide 28 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 29
the Exchange server and Windows Storage Server computer server and the Windows Storage Server computer, the hosts file on both the Exchange server and the Windows Storage Server computer must be edited to use that network. The hosts file for each server is located in the %windir%\system32\drivers - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 30
://support.dell.com. 2. From the Dell NAS system, logged in either locally or through Terminal Services, execute the 'WSS 2003 Feature Pack' installation package file. The file may be local to the system or on a network share. 3. Follow the instructions to extract all installation and documentation - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 31
included Hotfix Installation links. If prompted by the browser, select Open. 5. Follow the instructions to complete the installation. 6. Visit the Downloads section of your PowerVault NAS System at http://support.dell.com for the latest updates to the Feature Pack. To install Feature Pack components - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 32
Wizard WSSExchMove.exe command-line tool Windows Storage Server Mapping Service. This service creates a mapped drive for use by Exchange shares on the remote storage servers each time the Exchange server or Windows Storage Server Mapping Service is restarted. All Feature Pack components on the - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 33
instructions to complete the installation. Installing Patches At times, it may be necessary to install patches on Exchange Server 2003, on Windows Storage Server DFS links cannot be automatically recreated when Windows Storage Server Mapping Service is started after a reinstallation of the Feature - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 34
command prompt, navigate to the folder %ProgramFiles%\Windows Storage Server\Exchange\. 2. At the command prompt, type the following: Setup.exe /x /qn where: /x is the parameter for uninstalling a product /qn allows the installation to run without user intervention Feature Pack Deployment Guide 34 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 35
1. In Control Panel, double-click Add or Remove Programs. 2. Click Windows Storage Server 2003 Feature Pack, and then click Uninstall. 3. Repeat this process on the Exchange server (or on all clustered Exchange servers), and on the Windows Storage Server computer. Feature Pack Deployment Guide 35 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 36
Installing the Feature Pack Feature Pack Deployment Guide 36 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 37
also includes guidelines that address specific issues involved in creating the shares that host Exchange files on a Windows Storage Server computer and in moving the files. For detailed instructions on how to use either remote storage tool, see Help for Remote Storage Tools for Exchange, located on - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 38
to restart either the Exchange server or the Windows Storage Server computer, always shut down the Microsoft Exchange Information Store service on the Exchange server before shutting down the server. If you need to restart both servers, restart the Windows Storage Server computer first and then the - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 39
NAS System dismounted stores are remounted to restore service from the Exchange databases. After a full move, the Exchange server Server 2003 Active Directory directory service storage tool server, Storage Tools for Exchange, located on the Exchange server in %ProgramFiles%\Windows Storage Server - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 40
logs are moved, a single DFS link is created for the log file path. The link names have the format {servername.n}, where servername is the name of the Windows Storage Server computer that hosts the files and n is a sequentially assigned number that uniquely identifies the link on the host - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 41
are some differences, however, between the two remote storage tools. The Remote Storage Wizard guides you through the process of configuring the current Exchange storage group to store its databases and transaction logs on a Windows Storage Server computer and, optionally, moves the files to the - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 42
Microsoft Windows Server Administration Web user interface (Web UI) or by using Windows Explorer in Windows Storage Server 2003 to share a folder. Note For help in troubleshooting problems with creating shares for Exchange files, see Chapter 5, "Troubleshooting." Feature Pack Deployment Guide 42 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 43
Storage Server computer. In addition, list any users who would require access to the share if it were on Direct Attached Storage (DAS) or a Storage detailed instructions that tell how to create a share for Exchange files by using the Web UI, see Help for the Web UI. Feature Pack Deployment Guide 43 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 44
Explorer, see Help and Support Center for Microsoft Windows Server 2003. You can Storage Tools for Exchange, in %ProgramFiles%\Windows Storage Server\Exchange\RemoteStorage.chm on the Exchange server. For help in troubleshooting problems with the remote storage tools, see Chapter 5, "Troubleshooting - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 45
NAS Storage Group to a Windows Storage Server computer, you must create the Recovery Storage Group on the Exchange server and then use a remote storage tool to move the storage Server container in the console tree. 3. Click the storage Remote Storage Manager. 4. Complete the Remote Storage Wizard by - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 46
you plan to move the databases and transaction logs for this storage group. If you are moving files to a Windows Storage Server computer, the folders must be shared on the Windows Storage Server computer, and the current user and the Exchange server must have access to the shares. To specify the - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 47
use this information to troubleshoot problems with a move. The log files are numbered sequentially and given the name Detailed Report - 01.log, Detailed Report - 02.log, and so forth. Each log file is stored in the My Documents\Windows Storage Server Logs\ folder of the current user. When you use - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 48
on the Exchange server, enter wssexchmove /i. For a description of the configuration information that the Detailed Report log file provides, see Appendix A, "Detailed Report Log File." For help in troubleshooting problems with the remote storage tools, see Chapter 5, "Troubleshooting." Feature Pack - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 49
seamlessly with the Microsoft Exchange Server 2003 administrative applications and tools that are currently used to manage Exchange Server 2003 storage groups. However, whenever a storage group is remotely stored, location of Exchange databases and transaction logs. Feature Pack Deployment Guide 49 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 50
Storage Server computer. In this situation, data must travel from the Windows Storage Server computer to the Exchange server, and then from the Exchange server back to the Windows Storage Server Storage Server servers. server running NTBackup, with an attached tape device A Windows Storage Server - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 51
Windows Storage Server computer to the Exchange server. One data transfer from the Exchange server to the separate backup server. One data transfer: One data transfer from the separate backup server to the Exchange database on the Windows Storage Server computer. Feature Pack Deployment Guide 51 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 52
to Run from the Server that Contains the Exchange Databases The procedures that are described in Table 4.2 must be run from the server that contains the Exchange databases, whether that server is the Exchange server or the Windows Storage Server computer. Feature Pack Deployment Guide 52 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 53
server -for example, on a Windows Storage Server computer - run the defragmentation procedure on the server server. Table 4.3 ESEUtil.exe Procedures that Should Be Run from the Exchange Server Exchange server. Procedures to Run from either the Exchange Server or the Windows Storage Server The - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 54
from either the Exchange server or the Windows Storage Server computer. Copy File on either the Exchange server or the Windows Storage Server computer that stores the support the use of Volume Shadow Copy Service (VSS) to back up an Exchange database that is stored on a Windows Storage Server - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 55
using remote storage tools to move Exchange storage groups, see Chapter 3, "Moving Exchange Files to a NAS System." Using the Volume Shadow Copy Service The Feature Pack does not redirect requests for a shadow copy from Volume Shadow Copy Service (VSS) to the Windows Storage Server computer. If - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 56
Applications and Exchange Tools Feature Pack Deployment Guide 56 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 57
CHAPTER 5 Troubleshooting This chapter provides solutions to some common problems that occur when a Dell PowerVault NAS system running Microsoft Windows Storage Server 2003 is used to host Exchange databases and transaction logs. Where multiple solutions are offered, the most common solution is - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 58
Troubleshooting What do I do if my installation is not successful? Solution: Eliminate sources of interference, and repeat the installation. 1. Make sure the server Storage Server 2003 Feature Pack, and then click Click here for support Web user interface (Web UI) for Windows Server Administration - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 59
not be remounted. Solution: Troubleshoot problems with the Exchange databases. When completing a full move, the remote storage tool attempts to mount Exchange server. Restarting the Exchange server automatically restarts the Windows Storage Server Mapping Service. Feature Pack Deployment Guide 59 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 60
designated drive is already in use, you can resolve the problem by changing the drive letter that Exchange uses. However, before you change the local drive letter that Exchange uses, try to solve the problem by restarting the Windows Storage Server Mapping Service. Feature Pack Deployment Guide 60 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 61
Troubleshooting Solution 1: Restart the Windows Storage Server Mapping Service to recreate the drive mapping for the DFS root. 1. Restart the Windows Storage Server Mapping Service: a. On the Program menu, click Administrative Tools, and then click Component Services. b. In the console tree, click - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 62
Feature Pack Deployment Guide 62 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 63
and local drive mapping being used for Exchange shares that are hosted by Windows Storage Server computers, as well as any errors and warnings that occur. Use the report to diagnose problems with Exchange shares that are hosted on Windows Storage Server computers. Feature Pack Deployment Guide 63 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 64
02.log, and so forth. Each log file is stored in the My Documents\Windows Storage Server Logs\ folder of the current user. Only the most recent 99 logs are retained for the user. To view the current configuration of storage groups at any time, you can use WSSExchMove.exe to display a Detailed Report - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 65
group on all virtual servers in the cluster. To identify problems with the storage group configurations, it is necessary to understand the difference between the Current Location and the location that is stored in Microsoft Windows Server 2003 Active Directory directory service (identified as the AD - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 66
Storage Server server, and the two locations should be identical. Item Current Location Current AD Location Description The physical path of the system files. The path that is currently stored in Active Directory, which Exchange uses to locate its system files. Feature Pack Deployment Guide - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 67
3, "Moving Exchange Files to a NAS System." Distributed File System Structure The "Distributed Files System Structure" section summarizes the elements of the Distributed File System (DFS) structure that is currently in use for Exchange files on Windows Storage Server computers. The Feature Pack uses - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 68
server. Item DFS Link Description The name given to the DFS link. The format of this name is {storageserver.n}, where orageserver is the name of the destination Windows Storage Server to be accessible, the Windows Storage Server must be online, the Exchange server must have Full Control permission - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 69
associated with the DFS links, the service shuts down. A status of Stopped is normal. Run Mode The current run mode of Windows Storage Server Mapping Service: Automatic, Manual, Disabled, or Unknown. For the Feature the Detailed Report log file was generated. Feature Pack Deployment Guide 69 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 70
Detailed Report Log File Feature Pack Deployment Guide 70 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 71
APPENDIX B Additional Resources This appendix lists additional resources that may be helpful when working with the Microsoft Windows Storage Server 2003 Feature Pack. Feature Pack Deployment Guide 71 - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 72
about troubleshooting problems with Exchange databases, see Microsoft Knowledge Base article 328763, "Troubleshooting a Corrupted Exchange Database" (http://go.microsoft.com/fwlink/?LinkId=23122). For information about running ESEUtil.exe on a Windows Storage Server computer or on any server other - Dell PowerVault 775N | Configuring Windows® Firewall to Work With Dell - Page 73
website (http://go.microsoft.com/fwlink/?LinkId=23364). For more information about the MMB3 user profile, see Exchange Server 2003 MAPI Messaging Benchmark 3 (MMB3) on the Microsoft Exchange Server website (http://go.microsoft.com/fwlink/?LinkId=23367). Planning Security For security guidelines for
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