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Dell Streak User's Manual 2.2 - Page 156

Problem, Possible causes, Possible solutions, Troubleshooting, You cannot make, outgoing calls

UPC - 610214624192

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Problem You cannot make outgoing calls You cannot answer incoming calls Unable to add contacts to the device Echo or noise Possible causes Possible solutions The SIM card is not installed. Install a valid SIM card in your device. Poor signal. Move to an open space, or if you are inside a building, move closer to a window. Your device is in Airplane mode with no wireless connectivity. Touch the status area on the status bar and clear the Airplane mode check box. You have enabled the Call barring feature. Touch the Home button →Menu button → Settings→Call settings→Call barring→Deactivate all. You have enabled Fixed Dialing Numbers. Touch the Home button →Menu button → Settings→Call settings→ Fixed Dialing Numbers. Disable Fixed Dialing Numbers (FDN). Poor signal. Move to an open space, or if you are inside a building, move closer to a window. Your device is in Airplane mode with no wireless connectivity. Touch the status area on the status bar and clear the Airplane mode check box. You have enabled the Call barring feature. Touch the Home button →Menu button → Settings→ Call settings→ Additional call settings→Call barring→Deactivate all. Memory for storing contacts is already full. Delete unnecessary contact information from the device. Poor network trunk quality on the part of your service provider, or poor local telephone line quality. Hang up and dial again. You may be switched to a better-quality network trunk or phone line. 156 Troubleshooting

Section	Page
Notes, Cautions, and Warnings	2
Package Contents	7
U.S.A	7
Europe	7
Dell™ Streak Features	8
Setting Up Your Dell™ Streak	12
Getting Your Device Ready for Use	12
Turning On Your Device	15
Turning Off Your Device	16
Turning Off the Screen	16
Understanding Your Dell™ Streak	17
Out Of Box Wizard	17
Touch Screen	17
Screen Orientation	20
Applications, Widgets, and Shortcuts	20
The Stage Desktop	21
To navigate across the desktop	22
To control the Home screens using Home screen thumbnails	22
Dell™ Stage Widgets	24
Adding a Stage Widget	24
Deleting a Stage Widget	24
Using Stage Widgets	25
To use the HOME Stage widget	25
To use the CONTACTS Stage widget	25
To use the EMAIL Stage widget	25
To use the GALLERY Stage widget	25
To use the MUSIC Stage widget	25
To use the SOCIAL Stage widget	26
The Twitter widget	26
To use the WEB Stage widget	26
Customizing Your Home screen	27
To add an item to a Home screen	27
To add an application shortcut from the main applications view	31
To move a Home screen item	32
To remove a Home screen item	32
To open a Home screen folder	32
To close a Home screen folder	32
To move a Home screen shortcut into a folder	32
To remove a Home screen shortcut from a folder	32
To rename a Home screen folder	33
Status Bar	33
The status area may also display some of the following icons:	34
The notification area may also display some of the following icons:	35
Quick Buttons	36
Navigating the Applications	37
Application Drawer	37
To open the application drawer	37
To navigate pages of applications	37
To close the application drawer	37
Application Shortcuts	38
To open an application using the application shortcuts	38
Recent Applications	38
To open a recently used application	38
The Screen Lock Wallpaper	39
Using Your Dell™ Streak	40
Calling	40
Making Calls	40
To open the Phone application	40
To make a call	41
To use the call log	43
To call a number with an extension	43
To make an international call	44
To listen to your voicemail	44
To answer or reject an incoming call	44
Controls during a call	45
Adjust Call Settings	46
Managing Contacts	48
To add a new contact	48
To find a contact	49
To call, e-mail, or send a message to a contact	49
Contacts settings	51
Messaging	52
To compose and send a text message	52
To compose and send a multimedia message	52
Receiving text and multimedia messages	56
To read a text message	56
If the message includes a:	56
To forward the message	57
To view a multimedia message	57
To reply to a text or multimedia message	57
To delete a message or a message thread	58
To edit message settings	58
Pop-up Menu	58
To select an option or item on the pop-up menu	58
Android Keyboard	59
To open the Android keyboard	59
To close the keyboard	59
Keyboard controls for composing an e-mail	60
To configure the keyboard settings	61
Available keyboard settings	61
Word suggestion settings	61
Create your personal dictionary	62
To add a word to the dictionary	62
To edit a word in the dictionary	62
To delete a word from the dictionary	62
Swype Keyboard	63
To open the Swype keyboard	63
Swype Keyboard controls for composing an e-mail	63
Google Search	65
To search by typing	65
To search by voice	65
Power Control widget	66
Managing Your Device Settings	67
To check storage spaces	67
To erase unwanted application data to free storage space	67
To format the microSD card	67
To remove the microSD card safely	67
To erase all data from your device	68
To reset your device to the default state	68
To upgrade the software version on your device	68
Internet	70
Connecting to the Internet	70
GPRS/EDGE/3G/HSPA	70
To connect to the web using GPRS, EDGE, 3G, or HSPA	70
To manually select a new network	71
To automatically select a new network	71
Wi-Fi	71
To turn on Wi-Fi and connect to a network	71
To check the current Wi-Fi network connection	72
To connect to another Wi-Fi network	73
Disable all Connections Using the Airplane Mode	73
Browsing the Internet	73
To open the browser	73
To use the browser controls bar	73
To go to a web page	74
To set up your home page	74
Viewing Web Pages	74
To navigate on a web page	74
To zoom in on a web page	75
To zoom out on a web page	75
To view the next or previous page	75
To open a new window	75
To switch between browser windows	75
To find text within a web page	75
To copy text on a web page	76
Using Web Links, History, and Downloads	76
To select a link on a web page	76
To check the history of visited web pages	77
To allow download of web applications	77
To install an application	78
To check downloads	78
Manage Bookmarks	78
To bookmark a web page	78
To open a bookmark	78
To manage your bookmarks	79
To configure browser settings	79
E-mail	80
To open the e-mail application	80
To set up an e-mail account	80
To view your e-mails	81
To select an account as default for sending e-mail	81
To compose and send e-mail	81
To delete an e-mail	82
To delete or edit an e-mail account on your device	82
Web Applications	83
Facebook	83
To log in to Facebook	83
To use Facebook on your device	84
The Facebook widget	85
Twitter	86
To sign in to Twitter	86
To use Twitter on your device	87
To create a tweet	88
Gmail	89
To open Gmail	89
To set up your Google account	89
To refresh Gmail	90
To view e-mails in different folders or with labels	91
To read e-mails	91
To create and send an e-mail	92
Google Talk	92
To activate Google Talk	92
To sign in automatically	93
To add a new friend to your friends list	93
To view and accept an invitation	93
To change your online status and message	93
To start a conversation	94
To add a friend to an active conversation	94
To disable the chat log	94
To switch between active conversations	94
To close a conversation	94
To display all friends in your friends list	94
To show a friend in the most popular list	95
To always show a friend in most popular list	95
To block a friend from sending you messages	95
To permanently remove a friend	95
To find out what device your friend uses to chat on Google talk	96
To sign out from Google Talk	96
Maps	96
To enable location source	96
To open Google Maps	96
To see your location on a map	97
To find a location on the map	97
To view the details of a place	99
To move around a map	100
To zoom in or out on a map	100
To change map layers	100
To view a map in street view	103
To get directions	104
To clear a map	105
Using Google Latitude	105
To run Latitude	106
To invite friends to share locations	106
To accept an invitation	106
To show your friends	106
To connect with your friends	107
To control what to share and change your public profile	108
Places	109
Navigation	110
News and Weather	114
Weather	114
News	115
To add/remove news topics	115
To configure news and weather refresh settings	115
YouTube	116
To open YouTube	116
To search for a video by typing	116
To search for a video by voice command	116
To search for a video by category	117
To filter videos by different time frames	117
To watch videos	117
To manage a video	117
Android Market	118
To open Android Market	118
To download and install an application or game	120
To open an application or game	121
To uninstall an application or game	121
Synchronizing Your Google Data	122
To select the applications to synchronize	122
Customizing Your Dell™ Streak	123
To change display settings	123
To change sound and ringtone settings	124
General settings	125
Incoming calls settings	125
Notifications settings	125
Feedback settings	125
To manually set the date, time, and time zone	126
To choose a language	127
Protecting Your Dell™ Streak	128
Protect Your Device Data With a Screen Unlock Pattern	128
To create a screen unlock pattern	128
To disable or change the screen unlock pattern	129
To change unlock pattern settings	130
Protect Your Device Data With a PIN	130
To disable or change PIN	131
Protect Your Device Data With a Password	131
To disable or change the password	131
Protect Your SIM Card With the SIM Lock Password	132
To enable the SIM card PIN	132
To change the SIM card PIN	132
Applications	133
Camera	133
To start the camera in picture mode	133
Camera controls	134
Additional camera settings	135
To start the camcorder mode	135
Camcorder controls	135
Copying Files to and from MicroSD	136
To set the microSD card as a USB drive	136
To turn off USB storage	136
To remove the microSD card	137
Bluetooth®	137
To turn on Bluetooth and make the device discoverable	138
To pair and connect a Bluetooth device	138
To end a Bluetooth connection	139
To terminate a pairing partnership	139
To change your device’s Bluetooth name	139
Gallery	140
To share or delete albums	140
To browse picture and video thumbnails	140
To display a full picture	141
To play a video	142
Music	143
To open Music	143
To select a song	143
To control music playback	144
To create a playlist	145
Calendar	146
To open the calendar	146
To set up an event	146
To view the calendar	147
To view and synchronize multiple calendars	147
Event reminders	148
To view, dismiss, or snooze a reminder	148
Clock	149
To set an alarm	150
To temporarily disable an alarm	151
To delete an alarm	151
To silence all alarms	151
Calculator	151
Sound Recorder	152
Voice Dialer	152
To say a voice command to start an action	153
SIM Manager	153
Playing Videos on HDMI Devices	154

Match case Limit results 1 per page

156

Troubleshooting

You cannot make

outgoing calls

The SIM card is not installed.

Install a valid SIM card in

your device.

Poor signal.

Move to an open space, or if

you are inside a building,

move closer to a window.

Your device is in Airplane

mode with no wireless

connectivity.

Touch the status area on the

status bar and clear the

Airplane mode check box.

You have enabled the Call

barring feature.

Touch the Home button

→

Menu button

→

Settings

→

Call settings

→

Call

barring

→

Deactivate all.

You have enabled Fixed

Dialing Numbers.

Touch the Home button

→

Menu button

→

Settings

→

Call settings

→

Fixed Dialing Numbers.

Disable Fixed Dialing

Numbers (FDN).

You cannot answer

incoming calls

Poor signal.

Move to an open space, or if

you are inside a building,

move closer to a window.

Your device is in Airplane

mode with no wireless

connectivity.

Touch the status area on the

status bar and clear the

Airplane mode check box.

You have enabled the Call

barring feature.

Touch the Home button

→

Menu button

→

Settings

→

Call settings

→

Additional call settings

→

Call

barring

→

Deactivate all.

Unable to add contacts

to the device

Memory for storing

contacts is already full.

Delete unnecessary contact

information from the

device.

Echo or noise

Poor network trunk quality

on the part of your service

provider, or poor local

telephone line quality.

Hang up and dial again. You

may be switched to a

better-quality network trunk

or phone line.

Problem

Possible causes

Possible solutions