Dell Studio 1735 Quick Reference Guide - Page 4

Getting Help, Using Windows Vista System Restore

Page 4 highlights

Lockups and Software Problems 46 The computer does not start 46 The computer stops responding 46 A program stops responding or crashes repeatedly 46 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 47 A solid blue screen appears 47 Memory Problems 47 Power Problems 48 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 49 Restoring Your Operating System 49 Using Windows Vista System Restore 50 4 Getting Help 53 Obtaining Assistance 53 Technical Support and Customer Service . . . . . 54 DellConnect 54 Online Services 54 AutoTech Service 55 Automated Order-Status Service 55 Problems With Your Order 55 Product Information 55 Returning Items for Warranty Repair or Credit . . . . . 56 Before You Call 56 Contacting Dell 58 4 Contents

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Contents
Lockups and Software Problems
. . . . . . . . . . . .
46
The computer does not start
. . . . . . . . . . . .
46
The computer stops responding
. . . . . . . . . .
46
A program stops responding or crashes
repeatedly
. . . . . . . . . . . . . . . . . . . . .
46
A program is designed for an earlier
Microsoft
®
Windows
®
operating system
. . . . .
47
A solid blue screen appears
. . . . . . . . . . . .
47
Memory Problems
. . . . . . . . . . . . . . . . . . . .
47
Power Problems
. . . . . . . . . . . . . . . . . . . . .
48
Troubleshooting Software and Hardware Problems
in the Windows Vista
®
Operating System
. . . . . . .
49
Restoring Your Operating System
. . . . . . . . . . . .
49
Using Windows Vista System Restore
. . . . . . .
50
4
Getting Help
. . . . . . . . . . . . . . . . . . . . . . .
53
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
53
Technical Support and Customer Service
. . . . .
54
DellConnect
. . . . . . . . . . . . . . . . . . . . .
54
Online Services
. . . . . . . . . . . . . . . . . . .
54
AutoTech Service
. . . . . . . . . . . . . . . . . .
55
Automated Order-Status Service
. . . . . . . . .
55
Problems With Your Order
. . . . . . . . . . . . . . . .
55
Product Information
. . . . . . . . . . . . . . . . . . .
55
Returning Items for Warranty Repair or Credit
. . . . .
56
Before You Call
. . . . . . . . . . . . . . . . . . . . .
56
Contacting Dell
. . . . . . . . . . . . . . . . . . . . .
58