Dell Studio 1735 Quick Reference Guide - Page 41

Error Messages - user manual

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3 Click Properties→Tools→Check Now. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Click to check Scan for and attempt recovery of bad sectors, and then click Start. Error Messages Fill out the "Diagnostics Checklist" on page 57 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. AU X I L I A R Y DEVICE FAILURE - The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. If the problem persists, contact Dell (see "Contacting Dell" on page 58). BA D C O M M A N D O R FILE N A M E - Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. C A C H E D I S A B L E D D U E T O F A I L U R E - The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 58). C D D R I V E C O N T R O L L E R F A I L U R E - The CD drive does not respond to commands from the computer (see "Drive Problems" on page 40). DATA ERROR - The hard drive cannot read the data (see "Drive Problems" on page 40). D E C R E A S I N G A V A I L A B L E M E M O R Y - One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see Service Manual for instructions to replace memory modules). DI S K C : F A I L E D INITIALIZATION - The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). DRIVE NOT READY - The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. Troubleshooting 41

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Troubleshooting
41
3
Click
Properties
→
Tools
→
Check Now
.
NOTE:
The
User Account Control
window may appear. If you are an
administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue the desired action.
4
Click to check
Scan for and attempt recovery of bad sectors
, and then
click
Start
.
Error Messages
Fill out the "Diagnostics Checklist" on page 57 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A
UXILIARY
DEVICE
FAILURE
—
The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. If the problem persists,
contact Dell (see "Contacting Dell" on page 58).
B
AD
COMMAND
OR
FILE
NAME
—
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C
ACHE
DISABLED
DUE
TO
FAILURE
—
The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 58).
CD
DRIVE
CONTROLLER
FAILURE
—
The CD drive does not respond to
commands from the computer (see "Drive Problems" on page 40).
D
ATA
ERROR
—
The hard drive cannot read the data (see "Drive Problems" on
page 40).
D
ECREASING
AVAILABLE
MEMORY
—
One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see
Service Manual
for instructions to replace memory
modules).
D
ISK
C:
FAILED
INITIALIZATION
—
The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA)
Diagnostics and Dell 32 Bit Diagnostics" on page 35).
D
RIVE
NOT
READY
—
The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay.