Dell Studio 1735 Quick Reference Guide - Page 45

Run the System Set tests in the Dell Diagnostics see Pre-Boot Self Assessment

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A R E Q U I R E D . D L L F I L E W A S N O T F O U N D - The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click Start →Control Panel. 2 Under Programs, click Uninstall a Program. 3 Select the program you want to remove. 4 Click Uninstall and follow the prompts on the screen. 5 See the program documentation for installation instructions. SECTOR NOT FOUND - The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start →Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. SEEK ERROR - The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). TI M E- O F- D A Y C L O C K L O S T P O W E R - System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program. If the message reappears, contact Dell (see "Contacting Dell" on page 58). TIME- O F-D A Y CLOCK STOPPED - The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 58). TI M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options. TI M E R C H I P C O U N T E R 2 F A I L E D - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). Troubleshooting 45

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Troubleshooting
45
A
REQUIRED
.DLL
FILE
WAS
NOT
FOUND
—
The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
1
Click
Start
→
Control Panel
.
2
Under
Programs
, click
Uninstall a Program
.
3
Select the program you want to remove.
4
Click
Uninstall
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
S
ECTOR
NOT
FOUND
—
The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click
Start
→
Help and Support
). If a large number of sectors are defective, back
up the data (if possible), and then reformat the hard drive.
S
EEK
ERROR
—
The operating system cannot find a specific track on the hard
drive.
S
HUTDOWN
FAILURE
—
A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Pre-Boot Self Assessment
(PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).
T
IME
-
OF
-
DAY
CLOCK
LOST
POWER
—
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program. If the message reappears,
contact Dell (see "Contacting Dell" on page 58).
T
IME
-
OF
-
DAY
CLOCK
STOPPED
—
The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell
(see "Contacting Dell" on page 58).
T
IME
-
OF
-
DAY
NOT
SET
-
PLEASE
RUN
THE
S
YSTEM
S
ETUP
PROGRAM
—
The time
or date stored in the system setup program does not match the system clock.
Correct the settings for the
Date
and
Time
options.
T
IMER
CHIP
COUNTER
2
FAILED
—
A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Pre-Boot
Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).