Epson CX5400 Quick Reference Guide - Page 32

Where To Get Help If you need help with copying, see the contact information below. Double-click the EPSON Information Center icon on your computer desktop or see the Start Here sheet if you need help with other software that came on your EPSON Stylus CX5400 CD-ROM. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70465. Use this code to quickly select the EPSON Stylus CX5400 in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (EPSON Stylus CX5400) ■ Product serial number (located on the back) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. 32