Epson P-1000 Quick Reference Guide - Page 29

Contacting EPSON EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: ❍ World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. ❍ Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. To speak to a technical support representative, dial: ❍ U.S.: (562) 276-4365, 6 AM to 6 PM, Pacific Time, Monday through Friday. ❍ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ❍ Product name (EPSON P-1000) ❍ Product serial number (see the bottom edge of the P-1000) ❍ Proof of purchase (such as a store receipt) and date of purchase ❍ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. 27