Epson RX595 Quick Reference Guide - Page 35

Solving Problems Check the messages on the display screen to diagnose the cause of most problems. You can also check the basic troubleshooting suggestions beginning on page 37 or check the on-screen User's Guide for more detailed help. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your Epson Stylus Photo RX595 Series software. Open your on-screen User's Guide and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, and click EPSON Stylus Photo RX595 Series Driver Update. Also select EPSON Scan and click EPSON Stylus Photo RX595 Series Scanner Driver Update. Display Screen Messages Follow the instructions on the display screen to solve the most common problems. Check this table to solve problems indicated by less common error messages.. Display screen message A printer error has occurred. A scanner error has occurred. Problem and solution Turn the RX595 Series off, make sure no paper is jammed inside (see page 37), and turn it back on. If the error is not resolved, contact Epson for help (see page 39). Turn the RX595 Series off and then back on. If the error is not resolved, contact Epson for help (see page 39). Solving Problems 35