Epson WF-M1030 Users Guide - Page 79
Printing a Network Status Sheet, Solving Paper Problems, Paper Feeding Problems
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• Try connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your product from another computer on the network. • If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green , make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. To print the status sheet, press the network status button on the product. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Solving Network Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load more than the recommended number of sheets. • If paper jams when you print on both sides of the paper, try loading fewer sheets. 79