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Epson XP-446 Users Guide - Page 204

Cannot Scan Over a Network, Solving Network Problems, Uninstall Your Product Software

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• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not lit or does not appear on the product's LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. 204

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
Adjusting Control Panel Position	13
Changing LCD Screen Language	14
Turning Off Control Panel Sounds	15
Product Parts Locations	16
Product Parts - Top	17
Product Parts - Inside	19
Product Parts - Back	20
The Power Off and Sleep Timers	20
Changing the Power Off and Sleep Timer Settings From the Control Panel	21
Changing the Power and Sleep Timer Settings - Windows	23
Changing the Power and Sleep Timer Settings - Mac	24
Epson Connect Solutions for Smartphones, Tablets, and More	25
Setting Up Epson Connect Services	25
Using Epson Email Print	26
Using the Epson iPrint Mobile App	26
Using the Epson Creative Print Mobile App	27
Using Epson Remote Print	28
Using Epson Scan to Cloud	28
Using Google Cloud Print	29
Setting Up Google Cloud Print on a Chromebook	30
Using AirPrint	31
Using the Mopria Print Service	32
Android Printing Using the Epson Print Enabler	32
Using Fire OS Printing	33
Using Windows 10 Mobile Printing	33
Using Epson Print and Scan App with Windows Tablets	34
Wi-Fi Networking	35
Wi-Fi Infrastructure Mode Setup	35
Selecting Wireless Network Settings from the Control Panel	36
Wi-Fi Direct Mode Setup	39
Enabling Wi-Fi Direct Mode	40
Wi-Fi Protected Setup (WPS)	43
Using WPS to Connect to a Network	44
Printing a Network Status Sheet	46
Changing or Updating Network Connections	48
Changing a USB Connection to a Wi-Fi Connection	48
Connecting to a New Wi-Fi Router	48
Accessing the Web Config Utility	49
Disabling Wi-Fi Features	49
Loading Paper	52
Loading Paper for Documents and Photos	52
Loading Envelopes	55
Paper Loading Capacity	58
Available Epson Papers	59
Borderless Paper Type Compatibility	60
Paper or Media Type Settings - Control Panel	61
Paper or Media Type Settings - Product Software	61
Placing Originals on the Product	63
Placing Originals on the Scanner Glass	63
Copying	66
Copying Documents or Photos	66
Paper Size Settings - Copying	67
Copying Options	68
Copying and Restoring Photos	69
Printing from a Computer	73
Printing with Windows	73
Selecting Basic Print Settings - Windows	73
Print Quality Options - Windows	76
Multi-Page Printing Options - Windows	76
Selecting Double-sided Printing Settings - Windows	76
Double-sided Printing Options - Windows	78
Selecting Additional Layout and Print Options - Windows	78
Custom Color Correction Options - Windows	80
Image Options and Additional Settings - Windows	81
Header/Footer Settings - Windows	82
Selecting a Printing Preset - Windows	83
Selecting Extended Settings - Windows	84
Extended Settings - Windows	85
Printing Your Document or Photo - Windows	86
Checking Print Status - Windows	88
Selecting Default Print Settings - Windows	88
Changing the Language of the Printer Software Screens	89
Changing Automatic Update Options	90
Printing on a Mac	91
Selecting Basic Print Settings - Mac	92
Print Quality Settings - Mac	96
Print Options - Mac	96
Selecting Page Setup Settings - Mac	97
Selecting Print Layout Options - Mac	98
Managing Color - Mac	98
Color Matching and Color Options - Mac	99
Selecting Printing Preferences - Mac	100
Printing Preferences - Mac	101
Printing Your Document or Photo - Mac	102
Checking Print Status - Mac	103
Cancelling Printing Using a Product Button	103
Scanning	104
Starting a Scan	104
Starting a Scan Using the Product Control Panel	104
Changing Default Scan Button Settings	106
Starting a Scan Using the Epson Scan 2 Icon	107
Starting a Scan from a Scanning Program	109
Scanning in Epson Scan 2	111
Additional Scanning Settings - Main Settings Tab	114
Additional Scanning Settings - Advanced Settings Tab	114
Image Format Options	116
Scan Resolution Guidelines	116
Scanning from Smart Devices	117
Scanning to Online Destinations Using Easy Photo Scan	117
Scanning Using Easy Photo Scan	118
Uploading Scanned Images to Facebook	120
Uploading Scanned Images to Google Photos	122
Uploading Scanned Images to Evernote	124
Uploading Scanned Images to SugarSync	126
Uploading Scanned Images to a Web Folder	128
Uploading Scanned Images to Email	130
Saving Scanned Images to a Folder	131
Epson JPEG File Settings	132
Epson TIFF and Multi-TIFF File Settings	134
Saving Scanned Documents as a Searchable PDF	135
Using Memory Cards with Your Product	137
Inserting a Memory Card	137
Memory Card Types	138
Memory Card File Specifications	138
Removing a Memory Card	139
Printing from a Memory Card	139
Viewing and Printing Photos	140
Viewing and Printing Individual Photos	140
Viewing and Printing Individual Photos Using the Slide Show	142
Cropping Photos Displayed on the LCD Screen	144
Print Setting Options - Photo Mode	144
Printing Photo Layouts from a Memory Card	145
Photo Layout Options	147
Scanning to a Memory Card	148
Transferring Photos on a Memory Card	149
Setting Up File Sharing for Photo Transfers from Your Computer	149
Transferring Photos from a Memory Card to Your Computer	149
Printing Personalized Projects	151
Printing Lined Paper and Graph Paper	151
Printing Personalized Note Paper	153
Printing Calendar Pages	155
Replacing Ink Cartridges	158
Check Cartridge Status	158
Checking Cartridge Status on the LCD Screen	158
Checking Cartridge Status with Windows	160
Checking Cartridge Status - Mac	163
Purchase Epson Ink Cartridges	164
Ink Cartridge Part Numbers	164
Removing and Installing Ink Cartridges	165
Replacing Ink Cartridges Using a Computer Utility	170
Printing with Black Ink and Expended Color Cartridges	171
Printing with Expended Color Cartridges - Windows	171
Printing with Expended Color Cartridges - Mac	172
Conserving Low Black Ink with Windows	174
Adjusting Print Quality	175
Print Head Maintenance	175
Print Head Nozzle Check	175
Checking the Nozzles Using the Product Control Panel	175
Checking the Nozzles Using a Computer Utility	178
Print Head Cleaning	179
Cleaning the Print Head Using the Product Control Panel	180
Cleaning the Print Head Using a Computer Utility	182
Print Head Alignment	185
Aligning the Print Head Using the Product Control Panel	185
Aligning the Print Head Using a Computer Utility	187
Cleaning the Paper Path	189
Cleaning and Transporting Your Product	190
Cleaning Your Product	190
Transporting Your Product	190
Solving Problems	193
Checking for Software Updates	193
Product Status Messages	194
Running a Product Check	195
Resetting Control Panel Defaults	197
Solving Setup Problems	199
Noise After Ink Installation	199
Software Installation Problems	199
Control Panel Setup Problems	200
USB Connection Problems	200
Solving Network Problems	200
Product Cannot Connect to a Wireless Router or Access Point	201
Network Software Cannot Find Product on a Network	202
Product Does Not Appear in Mac Printer Window	203
Cannot Print Over a Network	203
Cannot Scan Over a Network	204
Solving Copying Problems	205
Product Makes Noise, But Nothing Copies	206
Product Makes Noise When It Sits for a While	206
Solving Paper Problems	206
Paper Feeding Problems	206
Paper Jam Problems	207
Paper Ejection Problems	208
Solving Problems Printing from a Computer	209
Nothing Prints	209
Product Icon Does Not Appear in Windows Taskbar	210
Error After Cartridge Replacement	211
Printing is Slow	211
Solving Page Layout and Content Problems	212
Inverted Image	213
Too Many Copies Print	213
Blank Pages Print	213
Incorrect Margins on Printout	214
Border Appears on Borderless Prints	214
Incorrect Characters Print	215
Incorrect Image Size or Position	215
Slanted Printout	216
Solving Print Quality Problems	216
White or Dark Lines in Printout	217
Blurry or Smeared Printout	218
Faint Printout or Printout Has Gaps	219
Grainy Printout	220
Incorrect Colors	221
Solving Scanning Problems	222
Scanning Software Does Not Operate Correctly	222
Cannot Start Epson Scan 2	222
Solving Scanned Image Quality Problems	223
Image Consists of a Few Dots Only	224
Line of Dots Appears in All Scanned Images	224
Straight Lines in an Image Appear Crooked	224
Image is Distorted or Blurry	224
Image Colors are Patchy at the Edges	225
Image is Too Dark	225
Back of Original Image Appears in Scanned Image	225
Ripple Patterns Appear in an Image	226
Scanned Image Colors Do Not Match Original Colors	226
Scanned Image Edges are Cropped	226
Solving Memory Card Problems	227
Memory Card Does Not Fit Into a Slot	227
Cannot View or Print Photos from a Memory Card	227
Cannot Transfer Photos to or from a Memory Card	228
Uninstall Your Product Software	228
Uninstalling Product Software - Windows	228
Uninstalling Product Software - Mac	230
Where to Get Help	230
Technical Specifications	232
Windows System Requirements	232
Mac System Requirements	233
Paper Specifications	233
Printable Area Specifications	234
Scanning Specifications	236
Ink Cartridge Specifications	237
Memory Card Specifications	238
Dimension Specifications	238
Electrical Specifications	239
Environmental Specifications	239
Interface Specifications	240
Network Interface Specifications	240
Safety and Approvals Specifications	240
Notices	242
Important Safety Instructions	242
General Product Safety Instructions	242
Ink Cartridge Safety Instructions	244
LCD Screen Safety Instructions	245
Wireless Connection Safety Instructions	245
FCC Compliance Statement	245
Binding Arbitration and Class Waiver	246
Trademarks	249
Copyright Notice	250
libTIFF Software Acknowledgment	250
A Note Concerning Responsible Use of Copyrighted Materials	251
Default Delay Times for Power Management for Epson Products	251

Match case Limit results 1 per page

204

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,

2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for

instructions on disabling the Privacy Separator function.

• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not

lit or does not appear on the product's LCD screen, make sure your product software was installed

correctly. If necessary, reinstall your software.

Parent topic:

Solving Network Problems

Related concepts

Uninstall Your Product Software