HTC touchpro2 WM6.5 - New Features Guide - Page 245
Using Clear Storage, Start > Settings, All Settings, System, Clear Storage
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Managing Your Device 245 To perform a hard reset 1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen. This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel. 2. Release the TALK/SEND, END and POWER buttons. 3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Using Clear Storage If you can access the device settings, you can use Clear Storage to reset your device back to factory default settings. 1. Tap Start > Settings, and then tap All Settings. 2. On the System tab, tap Clear Storage. 3. Enter "1234" and then tap Yes.