HP 1012 HP LaserJet 1010 series printer - User Guide - Page 111
Hardware service, Replace the product with a remanufactured unit.
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Hardware service The warranty for the HP LaserJet 1010 series printer varies depending on the date and country/region of purchase. For products that require service under the warranty, customers should call the customer support center in their country/region. See How to contact HP for more information. Hewlett-Packard will choose one of the following methods to fulfill the warranty: ● Repair the product. ● Provide customer-replaceable parts for the customer to repair the unit. ● Replace the product with a remanufactured unit. ● Replace the product with a new or remanufactured product of equal or greater functionality. ● Refund the purchase price. ● Require that the customer return the unit to an authorized service provider. ENWW Hardware service 103