HP 1012 HP LaserJet 1010 series printer - User Guide - Page 66
Finding the solution, Step 1: Is the printer set up correctly?, Step 2: Is the Ready light on?
View all HP 1012 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 66 highlights
Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media. Yes: If you answered yes to the questions above, go to Step 2: Is the Ready light on? No: If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? Yes: Go to Step 3: Can you print a demo page? No: If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a demo page? Press the Go button to print a demo page. Yes: If the demo page printed, go to Step 4: Is the print quality acceptable? No: If no paper came out, see Media handling problems. If you are unable to resolve the problem, Contact HP support. 58 Chapter 6 ENWW