HP 17-p000 17-p199 - Maintenance and Service Guide - Page 5

Table of contents

1

Product description

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1

2

External component identification

.................................................................................................................

5

Right side

...............................................................................................................................................................

6

Left side

.................................................................................................................................................................

7

Display

...................................................................................................................................................................

8

Top

.........................................................................................................................................................................

9

TouchPad

.............................................................................................................................................

9

Lights

...................................................................................................................................................

9

Buttons and speakers (select products only)

...................................................................................

10

Keys

...................................................................................................................................................

11

Bottom

.................................................................................................................................................................

12

3

Illustrated parts catalog

..............................................................................................................................

13

Computer major components

.............................................................................................................................

13

Display assembly subcomponents

.....................................................................................................................

17

Mass storage devices

..........................................................................................................................................

18

Miscellaneous parts

.............................................................................................................................................

18

4

Removal and replacement procedures preliminary requirements

....................................................................

21

Tools required

......................................................................................................................................................

21

Service considerations

........................................................................................................................................

21

Plastic parts

.......................................................................................................................................

21

Cables and connectors

......................................................................................................................

21

Drive handling

...................................................................................................................................

22

Grounding guidelines

...........................................................................................................................................

22

Electrostatic discharge damage

.......................................................................................................

22

Packaging and transporting guidelines

.........................................................................

23

Workstation guidelines

................................................................................

23

5

Removal and replacement procedures for Customer Self-Repair parts

.............................................................

25

Component replacement procedures

.................................................................................................................

25

Battery

...............................................................................................................................................

26

Optical drive

......................................................................................................................................

27

v

Section	Page
Product description	9
External component identification	13
Right side	14
Left side	15
Display	16
Top	17
TouchPad	17
Lights	17
Buttons and speakers (select products only)	18
Keys	19
Bottom	20
Illustrated parts catalog	21
Computer major components	21
Display assembly subcomponents	25
Mass storage devices	26
Miscellaneous parts	26
Removal and replacement procedures preliminary requirements	29
Tools required	29
Service considerations	29
Plastic parts	29
Cables and connectors	29
Drive handling	30
Grounding guidelines	30
Electrostatic discharge damage	30
Packaging and transporting guidelines	31
Workstation guidelines	31
Equipment guidelines	32
Removal and replacement procedures for Customer Self-Repair parts	33
Component replacement procedures	33
Battery	34
Optical drive	35
Removal and replacement procedures for Authorized Service Provider parts	37
Component replacement procedures	37
Base enclosure	38
Display panel	42
WLAN module	50
TouchPad button board	52
Battery Board (select models only)	53
Optical drive connector	53
USB board	55
Hard drive	56
System board	58
Speakers	61
Memory modules	62
RTC battery	63
Power connector	64
Fan	65
Heat sink	66
Power button board	68
Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10	69
Using Computer Setup	69
Starting Computer Setup	69
Navigating and selecting in Computer Setup	70
Restoring factory settings in Computer Setup	70
Updating the BIOS	71
Determining the BIOS	71
Downloading a BIOS update	71
Changing the boot order using the f9 prompt	72
TPM BIOS settings (select products only)	73
Using HP Sure Start (select products only)	73
Using Setup Utility (BIOS) in Windows 8.1	75
Starting Setup Utility (BIOS)	75
Updating Setup Utility (BIOS)	75
Determining the BIOS version	75
Downloading a BIOS update	76
HP PC Hardware Diagnostics (UEFI) – Windows 10	77
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	78
Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1	79
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	79
Specifications	81
Computer specifications	81
43.9-cm (17.3-in) display specifications	82
Hard drive specifications	83
DVD±RW SuperMulti DL Drive specifications	84
Backup and recovery – Windows 10	85
Creating recovery media and backups	85
Creating HP Recovery media (select products only)	86
Using Windows Tools	87
Restore and recovery	87
Recovering using HP Recovery Manager	88
What you need to know before you get started	88
Using the HP Recovery partition (select products only)	89
Using HP Recovery media to recover	89
Changing the computer boot order	90
Removing the HP Recovery partition (select products only)	90
Backing up, restoring, and recovering in Windows 8.1	91
Creating recovery media and backups	91
Creating HP Recovery media (select models only)	91
Using Windows tools	92
Restore and recovery	92
Recovering using HP Recovery Manager	93
What you need to know before you get started	93
Using the HP Recovery partition (select models only)	94
Using HP Recovery media to recover	94
Changing the computer boot order	94
Removing the HP Recovery partition (select models only)	95
Power cord set requirements	97
Requirements for all countries	97
Requirements for specific countries and regions	98
Recycling	101

HP 17-p000 17-p199 - Maintenance and Service Guide - Page 5

Table of contents

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