HP 2500c HP 2500C/C+/CM Professional Series Color Printer - (English) User's G - Page 38

Message, Explanation, Solution, Understanding Printer Messages, Open the Printhead Access Cover

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Understanding Printer Messages Note: [ ] in the Message column indicate variables. Message OFFLINE CANCELING JOB [COLOR] INK OUT, REPLACE CART [COLOR] CART FAULTY, REPLACE [COLOR] CART MISSING, INSERT [COLOR] PRNT-HD FAULTY, REPLACE [COLOR] PRNT-HD MISSING, INSERT PRNT-HD ACCESS COVER OPEN TOP COVER OPEN Explanation The printer is offline. The printer is canceling the current print job. One of the ink cartridges (black, cyan, magenta or yellow) is out of ink. One of the ink cartridges (black, cyan, magenta or yellow) is faulty. One of the ink cartridges (black, cyan, magenta or yellow) is missing. One of the printheads (black, cyan, magenta or yellow) is faulty. One of the printheads (black, cyan, magenta or yellow) is missing. The Printhead Access Cover is open. The Top Cover is open. PAPER JAM, OPEN There is paper jammed TOP COVER in the printer. CARRIAGE JAM, The Carriage is jammed. OPEN TOP COVER CARRIAGE JAM, The Carriage is jammed. OPEN ACC COVER Solution Press to set the printer online. Replace the appropriate cartridge. Replace the appropriate cartridge. Insert the appropriate cartridge. Replace the appropriate printhead. Insert the appropriate printhead. Close the cover and press to resume printing. Close the cover and press to resume printing. Open the Top Cover to remove paper. When finished, close the Top Cover and press to resume printing. Open the Top Cover to clear obstruction. When finished, close the Top Cover and press to resume printing. Open the Printhead Access Cover to remove obstruction. When finished, close the Printhead Access Cover and align printheads. 34

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34
Message
Explanation
Solution
OFFLINE
The printer is offline.
Press
to set the printer online.
CANCELING JOB
The printer is canceling
the current print job.
[COLOR] INK OUT,
One of the ink cartridges
Replace the appropriate cartridge.
REPLACE CART
(black, cyan, magenta
or yellow) is out of ink.
[COLOR] CART
One of the ink cartridges
Replace the appropriate cartridge.
FAULTY, REPLACE
(black, cyan, magenta
or yellow) is faulty.
[COLOR] CART
One of the ink cartridges
Insert the appropriate cartridge.
MISSING, INSERT
(black, cyan, magenta or
yellow) is missing.
[COLOR] PRNT-HD
One of the printheads
Replace the appropriate printhead.
FAULTY, REPLACE
(black, cyan, magenta
or yellow) is faulty.
[COLOR] PRNT-HD
One of the printheads
Insert the appropriate printhead.
MISSING, INSERT
(black, cyan, magenta
or yellow) is missing.
PRNT-HD ACCESS
The Printhead Access
Close the cover and press
to resume
COVER OPEN
Cover is open.
printing.
TOP COVER OPEN
The Top Cover is open.
Close the cover and press
to resume
printing.
PAPER JAM, OPEN
There is paper jammed
Open the Top Cover to remove paper.
TOP COVER
in the printer.
When finished, close the Top Cover and
press
to resume printing.
CARRIAGE JAM,
The Carriage is jammed.
Open the Top Cover to clear obstruction.
OPEN TOP COVER
When finished, close the Top Cover and
press
to resume printing.
CARRIAGE JAM,
The Carriage is jammed.
Open the Printhead Access Cover to
OPEN ACC COVER
remove obstruction. When finished, close
the Printhead Access Cover and align
printheads.
Understanding Printer Messages
Note: [ ] in the Message column indicate variables.