HP 2500c HP 2500C/C+/CM Professional Series Color Printer - (English) User's G - Page 41

Troubleshooting

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ROTATE, REINSERT [NUMBER] PG TO TRAY [NUMBER] REINSERT [NUMBER] PG TO TRAY [NUMBER] The printer has finished printing one side of a 2-sided document. The pages need to be reloaded for printing to resume. The printer has finished printing one side of a 2-sided document. The pages need to be reloaded for printing to resume. Remove the stated number of pages from Tray 1, rotate the pages and reload them into the specified tray, print side. Press to continue printing. You can set the printer to pick from Tray 1 by loading the paper into Tray 1 and pressing . Remove the stated number of pages from Tray 1 and reload them into the specified tray, print side down. Press to continue printing. You can set the printer to pick from Tray 1 by loading the paper into Tray 1 and pressing . HP 2500C/C+/CM Troubleshooting This chapter documents the different troubleshooting tools and steps that can be used to assist you in diagnosing and solving most printer problems. General Troubleshooting Tips 1. Check the printer LCD panel. If the printer LCD panel displays a Recoverable error message refer to Understanding Printer Messages for instructions on how to resolve the problem. LCD Error Type Recoverable Example Offline, INK LOW, etc. Non-Recoverable ERROR CODE: XXXX Function Refer to Understanding Printer Messages for information on how to resolve such errors. Your printer may have a hardware problem. Turn off the printer wait for a few seconds and then turn it on again. If the message persists, call HP. 2. Check the LEDs on the printer. If the red LED is blinking, this means that the printer is in an error state or it requires attention. If both the LEDs are blinking, the printer is in a non-recoverable error state. 37

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37
2500C/C+/CM
HP
Troubleshooting
This chapter documents the different troubleshooting tools and steps that
can be used to assist you in diagnosing and solving most printer problems.
General Troubleshooting Tips
1.
Check the printer LCD panel. If the printer LCD panel displays a
Recoverable error message
refer to Understanding Printer Messages
for
instructions on how to resolve the problem.
2. Check the LEDs on the printer. If the red LED is blinking, this means
that the printer is in an error state or it requires attention. If both the
LEDs are blinking, the printer is in a non-recoverable error state.
LCD Error Type
Example
Function
Recoverable
Offline,
Refer to Understanding Printer Messages
INK LOW, etc.
for information on how to resolve such
errors.
Non-Recoverable
ERROR CODE:
Your printer may have a hardware
XXXX
problem. Turn off the printer wait for a
few seconds and then turn it on again.
If the message persists, call HP.
ROTATE, REINSERT
The printer has finished
Remove the stated number of
[NUMBER] PG TO
printing one side of a
pages from Tray 1, rotate the pages
TRAY [NUMBER]
2-sided document. The
and reload them into the specified
pages need to be reloaded
tray, print side. Press
to continue
for printing to resume.
printing. You can set the printer to
pick from Tray 1 by loading the paper
into Tray 1 and pressing
.
REINSERT
The printer has finished
Remove the stated number of pages
[NUMBER] PG TO
printing one side of a
from Tray 1 and reload them
TRAY [NUMBER]
2-sided document. The
into the specified tray, print side down.
pages need to be reloaded
Press
to continue printing. You can
for printing to resume.
set the printer to pick from Tray 1 by
loading the paper into Tray 1 and
pressing
.