HP Business Inkjet 1000 HP Business Inkjet 1000 - User Guide
HP Business Inkjet 1000 Manual
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- HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 1
HP Business Inkjet 1000 Series Printer User's Guide - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 2
HP Business Inkjet 1000 Series Printer User's Guide First edition: 04/2005 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 3
to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 4
tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the printheads 37 Cleaning the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 5
-feed problem is occurring 55 Troubleshooting installation issues 56 Printer lights reference HP supplies and accessories Ordering printing supplies through the Toolbox 63 Finding accessory part numbers 64 Finding supplies part numbers 65 Support and warranty Toolbox 69 HP Instant Support 69 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 6
-specific services, troubleshooting tips, and information about your printer's ink and media usage. This e-service can be opened from the Toolbox. HP Instant Support is available for Windows users only. • HP Inkjet Utility. The HP Inkjet Utility contains tools to calibrate the printer, clean the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 7
Learning about printer configurations This printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monochrome (black and white) and 18 ppm in color in Draft mode. The printer includes these features. • Paper handling. This model includes a standard input tray (Tray 1) - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 8
lights. Indicate the status of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. See Printer lights reference. 4. (cancel button). Cancels the current print job. 5. (resume button). 6. Resume light. This light blinks in these situations: • when there - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 9
Back view 4 2 1 3 1. USB connector. 2. Power input. 3. Auto-duplex unit. 4. Rear-access panel. 6 Getting started - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 10
directly using a USB cable (Mac OS). For Windows, you can use a USB cable to connect the printer to the computer if the computer has a USB port and is running Microsoft Windows 98, Me, 2000, or XP. In most cases, after you install the printer software and connect a printer to the computer, you can - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 11
NOTE: Before you can install the printer software on a computer running Windows XP 64-bit, you must download the printer software from http://www.hp.com/support/businessinkjet1000. 1. Click Next in the Found New Hardware wizard. 2. Click Search for the best driver for your device (Recommended - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 12
prompted, select Connected via the network, and then select Client Setup for client-server printing. • Browse to the printer on the network and drag the printer to your Printers folder. • Add the printer and install the software from the INF file that has been saved to a location on your network - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 13
HP Business Inkjet 1000 from the printer list, and then click Add. A dot appears beside the printer name, indicating that this printer is now the default printer. 10.Close the Print Center or the Printer Setup Utility. 11.To share the printer, see USB printer sharing over an Ethernet network (Mac - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 14
for adding or removing software. 6. Follow the instructions on the screen to complete the removal of the printer software. NOTE: You must have administrator privileges to uninstall the printer software in Windows 2000 and Windows XP. If the software was not successfully installed, or the Uninstaller - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 15
for download at http://www.hp.com/support/net_printing. • Information about using the IBM PostScript 3 emulation printer driver for IBM OS/2. Visit http://www.hp.com/support/businessinkjet1000. If you are using Windows 2000 or Windows XP, you must have administrator privileges to install a printer - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 16
printer. For ordering information and part numbers, see HP supplies and accessories. Tips for selecting and using print media For the best results, observe the following guidelines: • Always use paper that conforms to the printer specifications. For a list of supported jams and other problems. • Do - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 17
, and weights of media that the printer supports. Understanding supported sizes The following table provides detailed information Executive (184 by 267 mm; 7.3 by 10.5 inches) ISO B5 (176 by 250 mm; 6.9 by 9.9 inches) A5 (148 by 210 mm; 5.8 by 8.3 inches) Envelope U.S. #10 (105 by 241 mm; 4.12 by - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 18
Understanding supported media types and weights This table provides information regarding the types and weights of media that each paper path side of the paper and envelope corresponds to each margin. Top Top Bottom Left Right Bottom Left Right Using the printer Selecting print media 15 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 19
executive, banner (letter) 0.25 inch (6.4 mm) A4, A5, ISO B5, cards, banner (A4) 0.13 inch (3.4 mm) HP Greeting Card Envelope 0.12 inch (3.0 mm) All other size envelopes 0.13 inch (3.4 mm) Custom-size media 0.12 inch (3.0 mm) must match or exceed 0.46 inch or 11.7 mm. 16 Using the printer - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 20
This section contains instructions for loading media into Tray 1. To load Tray 1 1. Pull the tray out of the printer by grasping under media width guide and slide the guide to the left. Press the button of the media length guide and slide the guide towards you. 5. Insert the media print-side down - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 21
for that application. For information about printing from a Macintosh computer, see Changing settings for the Mac OS. To print using the PCL 3 printer driver 1. On the File menu, click Print. 2. On the Name drop-down menu, select the PCL 3 printer driver, and then click Properties or Setup - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 22
and click OK, Print, or a similar command. To change default settings (all future jobs) 1. Open the printer driver in one of these ways. • For Windows 98, Windows Me and Windows 2000: From the Windows desktop, click Start, point to Settings, and then click Printers. • For Windows XP: Click Start - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 23
select the type of media you are using each time you print a document. Changing settings for the Mac OS You can change printer settings from the Page Setup and Print dialog boxes in the Mac OS. You can also select the default printer. The default printer is the one that is used if you choose the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 24
Document menu, click Cancel. • For the Mac OS, click the Print Center icon or the Printer Setup Utility icon. In the Printer List dialog box, double-click the printer icon. In the HP Business Inkjet 1000 dialog box, select the print job and click Delete. Printing on both sides (duplexing) You can - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 25
the job has printed, the Resume light blinks. If the Toolbox is installed, the Toolbox shows a dialog box to show you how to reload the job. 10.Press the (resume button) on the printer. For more information on setting print options, see Changing printer settings. To perform manual duplexing (Mac OS - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 26
clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the printer driver for examples. 6. Click OK to close the dialog box. 7. Click OK to print. To perform automatic duplexing (Mac OS) 1. Load the appropriate paper in Tray 1. 2. On the File menu, click - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 27
Type is menu (for example, HP Premium Plus Photo Paper). 4. Under Print Quality, click Best. 5. Select the paper size from the Size is menu. 6. Change any other print settings if necessary. 7. Click OK to close the dialog box. 8. Click OK to print. To print digital photographs (Mac OS) 1. Load the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 28
the paper width and length guides in until they stop at the edges of the envelopes or cards. 3. Lower the output tray. Go to To print envelopes or cards from Tray 1 (Windows) or To print envelopes or cards from Tray 1 (Mac OS). To print envelopes or cards from Tray 1 (Windows) 1. On the File menu - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 29
on transparencies You can print transparencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film, which is specifically designed to work with the printer, or other transparency film that is designed for inkjet printers. To load transparencies 1. Remove all media from - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 30
size in the application before creating and printing the document. If your application does not support custom size media, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them correctly on custom paper sizes.) For - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 31
To print custom-size media (Mac OS) 1. On the File menu, click Page Setup. 2. In the Settings pull-down menu, click Custom the custom paper size that you created. 8. Click OK. 9. On the File menu, click Print. 10.Change any other settings if necessary. 11.Print the document. 28 Using the printer - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 32
step-by-step guidance for basic printing tasks and provides help solving printer problems. After installing your printer, you can open the Toolbox by clicking Start, pointing to Programs, pointing to HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox. The Toolbox has three - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 33
problems and provides step-by-step instructions to help solve them. Opens a dialog box that shows how to contact HP. Printer Services tab The Printer Services tab provides utilities that help you maintain and test your printer. You can clean and align your printheads, and calibrate the color - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 34
Using HP Instant Support HP Instant Support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage (using myPrintMileage). With this information, you can diagnose and solve printer problems and manage your - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 35
in the ink cartridges. • Test. Prints a test page and a configuration page. • Clean. Cleans the printheads. • Calibrate. Aligns the printheads. • Calibrate Color. Adjusts color to correct problems with tint. • Support. Provides access to the HP website where you can find support for the printer and - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 36
information, see HP Jetdirect print servers. HP Web Jetadmin supports IP-based networks only. This browser-based software can be installed and hosted on one of the following supported platforms: • Windows NT 4.0, 2000, or XP • Red Hat Linux • SuSE Linux To download HP Web Jetadmin software and for - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 37
34 Using diagnostic tools - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 38
, see Calibrating color. • If you need to clear a jam, see Clearing jams. • If you have any other usage problem, see Starting troubleshooting. • If you had trouble installing the printer, see Troubleshooting installation issues. Maintaining ink cartridges and printheads The ink cartridges should not - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 39
it between your thumb and forefinger and pulling it firmly toward you. 3. Insert the new ink cartridge into its own color-coded slot. 4. Press down firmly on the new cartridge to ensure proper contact after installation. 5. Close the printing supplies cover. 36 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 40
uses ink and shortens the life of the printheads. To clean the printheads from the Toolbox 1. Open the Toolbox. 2. Click the Printer Services tab. 3. Click Clean Printheads and follow the instructions on the screen. Maintaining ink cartridges and printheads 37 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 41
HP Inkjet Utility. 2. Click Clean and follow the instructions on the screen. To perform a level 1 printhead cleaning at the control panel 1. Press and hold down the (power button). 2. While holding down the (power button), press the (cancel button) twice. 3. Release the (power button). The printer - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 42
printheads. Printhead contacts contain sensitive electronic components that can be damaged easily. To clean the printhead contacts 1. Turn the printer power on, and then lift the printing supplies cover. 2. Lift the ink cartridge cover, and then lift the printhead cover. 3. Wait two or three seconds - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 43
. 14.Close the printing supplies cover. 15.Close the printhead cover and ink cartridge cover. 16.Wait while the printer initializes the printheads and prints an alignment page. If the printer does not print an alignment page, replace the printhead you have cleaned. 40 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 44
to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. On the Services tab, click Align Printheads and click Align. 3. When the alignment procedure is complete, click OK to close the Align Printheads dialog box. To align the printheads from the HP Inkjet Utility (Mac - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 45
the color of printhead indicated. You can check the status of the printheads from the Toolbox. You can also check the printer control printing supplies cover. 8. Wait while the printer initializes the printheads. After initialization, two alignment pages print. 42 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 46
to open the Toolbox. 2. On the Printer Services tab, click Calibrate Color and follow the directions. To calibrate color from the HP Inkjet Utility 1. Open the HP Inkjet Utility and click Calibrate Color. 2. Follow the instructions on the screen. Calibrating color 43 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 47
Clearing jams If the print media is jammed in the printer, follow these instructions to clear the jam. To clear a jam 1. Remove all media from the output tray. 2. Check the optional auto-duplex unit or rear access panel. a. Push - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 48
output tray is not overly full when you send a job to print. • Be sure to align the media against the right side of the tray and the front guide. • Verify that the guides are adjusted snugly against the stack, but that they do not crinkle or bend it. Clearing jams 45 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 49
printer problems • Resolving printing problems (includes print-quality issues) • Resolving paper-feed problems (including skewing) If none of these suggestions solve the problem, see Support and warranty. NOTE: For more information about how to troubleshoot Macintosh printing problems, see the Mac - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 50
you are using a computer that is running Windows, you can also print the printer configuration page from the Toolbox. If you still cannot resolve the problem after reviewing the printer configuration page and trying the steps in the troubleshooting section, call the HP Customer Care Center. Keep the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 51
faulty power cord or control panel. Unplug the printer and call the HP Customer Care Center. See Support and warranty. • Make sure that both ends of the USB cable are secure. Check the printer setup • Check that the ink cartridges, and printheads are loaded correctly. Make sure that all the tape has - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 52
that you are printing transparencies, or if you chose Best mode, then printing will take longer. If you want these settings to be used, wait for the printer to finish. Otherwise, change the settings in the driver and print again. Resolving printer problems 49 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 53
with a clean, lint-free cloth. Check for empty ink cartridges • If you are printing black text and a blank page prints, your black ink cartridge might be empty. See Replacing ink cartridges. Check the printer setup • If the printer selection is a problem, open the Printers folder in Windows and set - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 54
manual, or call the software manufacturer for more specific help for this problem. Poor print quality First try these general steps when you see poor print quality. Check the printheads and ink cartridges • Replace any clogged or worn printheads or low or empty ink cartridges (See Maintaining ink - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 55
Normal, or Draft mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents. Check the media type • Some types of media do not accept ink well, which causes the ink to dry more slowly and results in smearing. See Selecting print media. 52 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 56
it is a good idea to clean the printheads. To clean the printheads, open the Toolbox, click the Printer Services tab, and then click Clean Printheads. For Macintosh, use the control panel. See Maintaining ink cartridges and printheads. Resolving printing problems 53 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 57
and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges. For ordering HP supplies and accessories, see HP supplies and accessories. Colors do not line up - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 58
cannot be inserted • With the tray removed from the printer, turn the printer off and then on again. Reinsert the tray. • Make sure that the tray is aligned with the printer opening. Another paper-feed problem is occurring Media is not supported for the printer or tray • Make sure that you are using - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 59
connector on the printer and the computer or a network connection. Software installation issues • Make sure your computer is running one of these operating systems: Windows 98, Windows 2000, Windows Me or Windows XP. If you are using a Macintosh computer, it must be running Mac OS 9.2 or later - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 60
make sure you are specifying the correct drive letter on the computer. • If the computer cannot recognize the CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/businessinkjet1000. Troubleshooting installation issues 57 Maintaining and - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 61
58 Maintaining and troubleshooting - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 62
) indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem. 1 2 3 4 1. Power button 2. Printhead light 3. Ink cartridge light 4. Power light 5. Color indicator lights - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 63
the ink to dry. The Resume light will stop blinking. The printer has printed a banner, and the banner needs to be removed from the printer. • Press the (resume button) to remove the banner from the printer. The rear-access panel or the optional auto-duplex unit is not installed. The printer cannot - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 64
before you can continue printing. lights, and the Resume light • Replace the ink cartridge indicated. are on. The Ink Cartridge light is on A non-HP ink cartridge is installed. and a color indicator light and the Resume light blink. CAUTION: Damage to the printer that results from modifying - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 65
and a color indicator light. ink cartridges. The Resume light is on. The Power light, Printhead light, Ink Cartridge light, and Resume light all blink. Multiple printer errors have occurred. • Turn the printer off, and then on again. • If the printer still shows an error, turn the print off - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 66
to use this features are listed here. • The Toolbox must be installed on your computer (supported for Windows only). • The printer must be connected to your computer using a USB cable. • You must have access to the Internet. To order printing supplies through the Toolbox 1. In the status area of the - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 67
for HP Business Inkjet 1000 series printers. Two-sided printing accessory (duplex unit) Two-sided printing accessory (duplex unit) CB005A USB cable HP USB A-B (2 meter) C6518A HP Jetdirect print servers Visit http://www.hp.com for the latest information. HP Jetdirect servers might support - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 68
accessories Finding supplies part numbers All of the following supplies work with all models of the HP Business Inkjet 1000 series printers. Ink cartridges HP No. 10 Black HP No. 13 Black HP No. 11 Cyan HP No. 13 Cyan HP No. 11 Magenta HP No. 13 Magenta HP No. 11 Yellow HP No. 13 Yellow C4844A - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 69
sheets, glossy 20 sheets, glossy Letter (8.5 by 11 inches) A4 (210 by 297 mm) C7013A C7014A HP Photo-Quality Inkjet Paper 25 sheets, two-sided, semi-gloss A4 (Europe) (210 by 297 mm) C6984A HP Everyday Photo Paper 100 sheets, two-sided, matte 25 sheets, two-sided, matte 25 sheets, two-sided - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 70
210 by 297 mm) HP Premium Plus Inkjet Transparency Film 20 sheets 50 sheets Letter (8.5 by 11 inches) Letter (8.5 by 11 inches) HP Banner Paper 100 sheets 100 by 297 mm) cream/half-fold HP Photo Greeting Cards 10 sheets, 10 envelopes, half-fold 10 sheets, 10 envelopes, half-fold Letter (8.5 by - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 71
20 sheets, 20 envelopes, white/half-fold Letter (8.5 by 11 inches) A4 (210 by 297 mm) A4 (210 by 297 mm) HP Iron-on T-shirt Transfers 10 sheets (12 transfers per sheet) 10 sheets (12 transfers per sheet) Letter (8.5 by 11 inches) A4 (210 by 297 mm) C1812A C6042A C7018A C6049A C6050A 68 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 72
support services to obtain assistance. Toolbox The Toolbox is available only to Windows users. You must have installed the printer driver through AUTORUN.EXE. After installing your printer, you can open the Toolbox by clicking Start, pointing to Programs, pointing to HP Business Inkjet 1000 Series - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 73
the printer driver and version number of the printer software, such as HP Business Inkjet 1000 Series Version: 2.325.0.0. (To find the printer driver version number, open the printer settings or properties dialog box and click the HP logo in the dialog box.) 6. If you have a problem printing from - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 74
support numbers In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free. For the most current list of telephone support numbers, see http://www.hp.com/support ) 8877 8000 08 1000 1000 1-800-711-2884 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 75
number Dominican Republic 1-800-711-2884 Ecuador 1-999-119 / 800-711-2884 (Andinatel) 1-800-225-528 / 800-711-2884 (Pacifitel) Egypt 202 532 5222 El Salvador 800-6160 Estonia 6 813 823 Finland 0203 53232 France 0826 10 von HP (http://www.hp.com/cpso-support/guide/psd/ - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 76
Grenadines San Marino Saudi Arabia Serbia and Montenegro Singapore Telephone number 7 030 721 / Toll-free: 800 80 12 +971 4 366 2020 0848 802 020 5 210 3333 / Toll -free: 800 10000 27 303 303 * +1800 805 405 1444 +359 (2) 960-1963 6272 5300 Obtaining HP telephone support 73 B Support and warranty - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 77
speaking countries/regions) Yemen Telephone number 2 5752 5752 * 086 HP INVENT 0004-054-177 1-800-711-2884 02 3859 1212 0-800-474-6836 ( 0-800 HP INVENT) Caracas: 58-212-278-8666 (8) 823 4530 * +351 213 17 63 80 +971 4 366 2020 * For support information, call your HP service provider. 74 Support - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 78
the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 79
cannot disclaim, or allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT , THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. 76 Support and warranty - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 80
available on HP premium photo papers HP Business Inkjet 1000: HP PCL 3 enhanced Microsoft Windows 98, Windows Me, Windows NT 4.0*, Windows 2000, Windows XP Mac OS X (10.1 or later) *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 81
disk space Mac OS X (10.1 or later): 333 MHz (iMac) or 350 MHz (Power Mac G3 or later), 64 MB RAM To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later. *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 82
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 83
identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0302. The regulatory number should not be confused with the product name (HP Business Inkjet 1000) or product number (C8179A). Power cord statement The power cord cannot - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 84
and the resulting demands on natural resources. See this guide for more information about using these features. Ink use This product's Draft mode uses less ink, which might extend the life of the cartridges. See the printer driver's online Help for more information. Ozone-depleting chemicals Ozone - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 85
the following HP website: http://www.hp.com/go/msds. Recycling Design for recycling has been incorporated into this printer: • The number of materials the printer assists in minimizing both packaging materials and damage rates. HP products and supplies HP's Planet Partners™ recycling service provides - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 86
(Pte) Ltd. Manufacturer's Address: Imaging and Printing Manufacturing Operation Singapore 60 Alexandra Terrace #07-01 The Comtech Singapore 118502 declares, that the product Product Name: HP Business Inkjet 1000 Product Number: Regulatory Model Number(1): C8179A SNPRC-0302 Product Accessory - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 87
84 Regulatory information - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 88
46 USB connection (Mac OS) 10 USB connection (Windows) 7 calibrating color 30, 43 printer 32 cancel button 5, 21 cancelling print jobs 21 capacities input trays 15 output tray 55 trays 15 cards HP Photo Greeting Cards 67 HP Textured Greeting Cards 67 printing 25 sizes supported 14 tray capacities - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 89
Photo Paper 66 HP Inkjet Utility calibrating color from 43 description 3 using 32 HP Instant Support description 69 opening website 30 using 31 HP Iron-on T-shirt Transfers 68 HP Jetdirect print servers part numbers 64 HP Matte Greeting Cards 68 HP PCL 3 printer driver 18, 77 HP Photo Greeting Cards - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 90
documentation 3 installing peripherals remotely 33 parallel connection 7 printer connectivity 4 printer information 30 USB connection 7 noise specifications 78 non-HP ink cartridges 61 Normal mode print speed 77 recommendations 52 not responding, troubleshooting 48 notifications printer driver and - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 91
8 installing with software first, then hardware 7 system requirements 78 uninstalling 11 warranty 75 special media duplexing 21 printing on 25 specifications battery 82 media 13 printer 77 speed of printer by model 4 by print mode 77 slow, troubleshooting 49 Starter CD 3 status ink cartridges 31 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 92
51 power 48 print quality 51 speed 49 trays 55 troubleshooting resources demo page 30 diagnostic page 47 HP Instant Support 3, 30, 31 HP support 30 light patterns on control panel 59 list of common printing problems and instructions for solving 30 myPrint Mileage 31 printer configuration page 47 - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 93
90 Index - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 94
slowing down printing. Ink cartridges Ink cartridges hold the ink used for printing. Each color ink cartridge must be inserted firmly into its color-coded slot in order for the printer to work. Ink cartridges work with Printheads. PCL 3 driver Printer command language. A type of printer driver that - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 95
or other print media. There is one printhead for each color of ink cartridge. Each printhead must be inserted firmly into its color-coded slot in order for the printer to work. Printheads work with Ink cartridges. Quick Sets Quick Sets allow you to save the current printer driver settings (such - HP Business Inkjet 1000 | HP Business Inkjet 1000 - User Guide - Page 96
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HP Business Inkjet 1000
Series Printer
User’s Guide