HP C4106A HP LaserJet 6L/Companion - (English) Printing Solution UserÂ&r - Page 80

Companion Error Messages When a problem occurs, an error message may be displayed on your computer. This section explains what to do if you see one of these messages. Symptom An unsuccessful application exit has left Windows in an unstable state. You should restart Windows. Category General COMMUNICATION PROBLEM Error Code: XXX General Not enough disk space. Memory One or more pixels could not be gain corrected. The remaining pixels were calibrated. You will likely see vertical streaks in scanned images. General PaperPort cannot arrange your Desktop because system resources are low. Please close one or more applications and try again. Desktop PaperPort cannot create a calibration file. General Your disk may be full or read-only. PaperPort cannot paste because the clipboard image is larger than the current page. General PaperPort cannot read page of the file Disk and File because the page is damaged. Recommended Action This can occur if your computer "hangs" or "crashes" while the PaperPort software is running, or if some other error occurs. Try restarting Windows. Although you can continue to work in Windows, you will not be able to scan or start the PaperPort software again until you restart Windows. The software has failed to communicate with the HP LaserJet Companion. Repeat the software action that generated the message. If the message occurs again, unplug the HP LaserJet Companion from its power source and plug it back in. If the message reoccurs, your computer's CMOS may not be configured for bidirectional parallel port communication. For more information on configuring your CMOS, see the "HP LaserJet Companion Operation Problems" section earlier in this chapter or the Guide to Changing the Parallel Port Mode in Setup included with your HP LaserJet Companion. The PaperPort software requires at least 8 MB of available disk space to be installed. After you select the PaperPort software and data directories, the installation program checks that your computer has enough available disk space. If you need more disk space, try deleting unnecessary files or archiving older data to floppy disks or some other medium. The recalibration detected a non-correctable dark line. This could be caused by using lined paper for recalibration, or a contaminant may be obstructing the scanning element. Be sure to use clean white paper for recalibration. For cleaning instructions, see "Cleaning the HP LaserJet Companion" earlier in this chapter. Quit any other applications that are running. If there are any items in your Startup program group, remove them, restart Windows, and try again. Note that some applications do not release all the memory or resources that they use even when you exit them. Restarting Windows with no applications in your Startup group can give you maximum memory and resources. Make sure that your hard disk is not full. The calibration file requires up to 100K of hard disk space. (Note that you should have at least 1 MB of free hard disk space to use the PaperPort software.) In addition, check that you have read/write access to the drive containing the PaperPort program directory. The image that you have cut or copied to the Clipboard is larger than the item on which you are trying to paste. Try copying a smaller image to the Clipboard. If you have a large image to paste, divide it into sections and copy and paste each section in turn. When pasting to a PaperPort item, the PaperPort software enables you to position the paste precisely before committing it. An item or a page in a stack can be damaged if your computer is shut down while the PaperPort software is running or if the PaperPort software is shut down in any way other than by a normal exit. Attempt to repair this file by running MAXFIX.EXE. Follow the instructions on the screen. 5 Troubleshooting EN Troubleshooting and Maintenance 5-11