HP C4106A HP LaserJet 6L/Companion - (English) Printing Solution UserÂ&r - Page 86

Background, scatter appears, on a printed, The is, completely black., Characters are,

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Symptom Possible Cause Recommended Action Background scatter appears on a printed page. Background scatter results from bits of toner distributed on the front or back of a printed page. Background scatter often is isolated to a specific area of the page. Change the paper type, weight, or surface finish. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix B. If background scatter occurs on an envelope, try moving the text to an area with no seams. Printing on seams can cause this problem. If this problem occurs on the back of a printed page, it may be caused by spilled toner inside the printer. See "Cleaning Your Printer" in this chapter. The page is The toner cartridge may not be installed completely black. properly. Remove the cartridge and reinstall it. See "Installing the HP LaserJet Toner Cartridge" in chapter 1. The toner cartridge may be defective and The toner cartridge may still be under need replacing. warranty. See "HP LaserJet Toner Cartridge Warranty" in appendix B. Characters are only partially printed (also referred to as dropouts). The printer may need to be repaired if See the support pages at the front of this the problem continues after replacing the manual for support options. toner cartridge. A single sheet of paper may be defective. Try reprinting the job. The print density may need adjusting. Adjust the print density through your software or printer driver. The moisture content of the paper may be inconsistent or the paper may have moist or wet spots on the surface. Use paper from a fresh ream or a different source. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix B. The paper may have been damaged by inconsistent manufacturing processes. Try using paper from a different source. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix B. 5 Troubleshooting EN Troubleshooting and Maintenance 5-17

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Symptom
Possible Cause
Recommended Action
Background
scatter appears
on a printed
page.
Background scatter results from bits of
toner distributed on the front or back of a
printed page. Background scatter often is
isolated to a specific area of the page.
Change the paper type, weight, or
surface finish. To order HP’s paper
specification guide, see “Accessories
and Supplies Information” in appendix B.
If background scatter occurs on an
envelope, try moving the text to an area
with no seams. Printing on seams can
cause this problem.
If this problem occurs on the back of a
printed page, it may be caused by spilled
toner inside the printer. See “Cleaning
Your Printer”in this chapter.
The page is
completely black.
The toner cartridge may not be installed
properly.
The toner cartridge may be defective and
need replacing.
The printer may need to be repaired if
the problem continues after replacing the
toner cartridge.
Remove the cartridge and reinstall it. See
“Installing the HP LaserJet Toner
Cartridge” in chapter 1.
The toner cartridge may still be under
warranty. See “HP LaserJet Toner
Cartridge Warranty” in appendix B.
See the support pages at the front of this
manual for support options.
Characters are
only partially
printed (also
referred to as
dropouts).
A single sheet of paper may be defective.
The print density may need adjusting.
The moisture content of the paper may
be inconsistent or the paper may have
moist or wet spots on the surface.
The paper may have been damaged by
inconsistent manufacturing processes.
Try reprinting the job.
Adjust the print density through your
software or printer driver.
Use paper from a fresh ream or a
different source. To order HP’s paper
specification guide, see “Accessories
and Supplies Information” in appendix B.
Try using paper from a different source.
To order HP’s paper specification guide,
see “Accessories and Supplies
Information” in appendix B.
5
Troubleshooting
EN
Troubleshooting and Maintenance
5-17