DC controller PCA
...........................................................................................................
188
Major components
...........................................................................................................
190
Solenoids, clutches, and sensors
....................................................................................
191
Rollers
..............................................................................................................................
192
Motors and fans
...............................................................................................................
193
PCAs
................................................................................................................................
194
Timing diagram
................................................................................................................
195
Circuit diagram
.................................................................................................................
195
Control-panel messages
..................................................................................................................
197
Pages and reports
............................................................................................................................
201
Diagnostic page
...............................................................................................................
201
Configuration page
..........................................................................................................
201
Supplies status page
.......................................................................................................
201
Event log
..........................................................................................................................
202
Paper-handling problems
.................................................................................................................
204
Clear jams
........................................................................................................................
204
Common causes of jams
.................................................................................
204
Jam locations
..................................................................................................
205
Change Jam Recovery setting
........................................................................
205
Clear jams in Tray 1
........................................................................................
206
Clear jams in Tray 2
.......................................................................................
208
Clear jams in Tray 3
.......................................................................................
209
Clear jams in fuser area
..................................................................................
210
Clear jams in output bin
..................................................................................
211
Clear jams in duplexer (duplexing models only)
.............................................
212
Image defects
...................................................................................................................................
214
General print quality issues
.............................................................................................
214
Solve issues with color documents
..................................................................................
218
Solve connectivity problems
.............................................................................................................
220
Solve direct-connection problems
....................................................................................
220
Solve network problems
..................................................................................................
220
Service mode functions
....................................................................................................................
222
Service menu
...................................................................................................................
222
Service menu settings
.....................................................................................
222
Restore the factory-set defaults
......................................................................
222
Secondary service menu
.................................................................................................
222
Open the secondary service menu
.................................................................
222
Secondary service menu structure
..................................................................
222
Engine resets
...................................................................................................................
224
Engine test page
.............................................................................................
224
Cold reset
........................................................................................................
224
NVRAM initialization
........................................................................................
225
Performance problems
.....................................................................................................................
226
Print speeds
.....................................................................................................................
227
viii
ENWW