HP Color LaserJet CP2020 Service Manual - Page 217
Control-panel messages, XXXX Supply error, Error, Turn off then
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Control-panel messages Control-panel message 10.XXXX Supply error Status alert 49 Error Turn off then on 51.XX Error Turn off then on 54.XX Error Turn off then on 55.X Error Turn off then on Description Recommended action The e-label for one of the print cartridges cannot be read or is missing. Reinstall the print cartridge. Turn the product off, and then on. ● 10.0000 = black e-label error If the problem is not solved, replace the cartridge. ● 10.0001 = cyan e-label error ● 10.0002 = magenta e-label error ● 10.0003 = yellow e-label error ● 10.1000 = black e-label is missing ● 10.1001 = cyan e-label is missing ● 10.1002 = magenta e-label is missing ● 10.1003 = yellow e-label is missing The product experienced an internal error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. The product has experienced an internal hardware error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. The product has experienced an error with one of the internal sensors. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. The product has experienced an internal error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. ENWW Control-panel messages 197