HP Color LaserJet CP2020 Service Manual - Page 218
Problem solve, Control-panel message, Status alert, Description, Recommended action - error 79
View all HP Color LaserJet CP2020 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 218 highlights
Control-panel message Status alert 59.X Error Turn off then on 79 Error Turn off then on 79 Service error Turn off then on in wrong position Device error Press [OK] Front Door open Fuser Error Turn off then on Genuine HP supply installed 198 Chapter 7 Problem solve Description Recommended action If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. The product has experienced a problem with one of the motors. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. The product has experienced an internal firmware error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. An incompatible DIMM is installed. 1. Turn the product off. 2. Install a DIMM that the product supports. 3. Turn the product on. A print cartridge is installed in the incorrect slot. Ensure that each print cartridge is in the correct slot. From back to front, the print cartridges are installed in this order: yellow, magenta, cyan, black. An internal error occurred. Press OK to resume the job. The product front door is open. Close the door. The product has experienced an error with the fuser. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. A genuine HP supply is installed. This message will appear briefly after the supply is installed, and then is replaced by the message Ready. No action necessary. ENWW