HP Color LaserJet CP2020 Service Manual - Page 310
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special paper guidelines 27 specifications acoustic 276 electrical 275 environment 276 features 3 model and serial number 5 physical 274 specks, troubleshooting 214 speed print specifications 3 spots, troubleshooting 214 static precautions 78 status alerts, HP Toolbox FX 33 supplies, printing report 16 viewing with HP Toolbox FX 33 status page 185 Status tab, embedded Web server 41 Status tab, HP Toolbox FX 33 storing print cartridges 44 product 276 streaks, troubleshooting 215 supplies counterfeit 44 error messages 200 low or out, settings 18 non-HP 44 order message 199 ordering 39, 230 replace message 200 shipping lock error message 200 status, viewing with HP Toolbox FX 33 wrong position error message 198 supplies status page 16 support online 39, 269 service information form 271 supported media 23 System Setup menu 17 System Setup tab, HP ToolboxFX 38 systems 61 T TCP/IP operating systems supported 10 protocols supported 10 settings 20 technical support online 269 service information form 271 temperature specifications 276 test page engine 224 tests post-service 81 print-quality 81 text, troubleshooting misformed characters 216 timing diagram 195 toner loose, troubleshooting 215 scatter, troubleshooting 217 smeared, troubleshooting 215 specks, troubleshooting 214 toner cartridges. See print cartridges ToolboxFX,HP 33 tools, required 79 transfer stage 69 tray capacities 25 media types supported 25 media weights 25 tray 1 jams, clearing 206 loading 28 locating 4 settings 17 tray 1 separation pad, removing 92 tray 2 capacity 4 jams, clearing 208 loading 28 locating 4 settings 17 Tray 3 part number 231 tray 3 capacity 4 jams, clearing 209 locating 4 trays capacities 3 included 3 load error messages 199 locating 4 part numbers 231 settings 17, 37 troubleshooting about 182 blank pages 226 calibration 185 checklist 181, 182 cold reset 224 color 218 configuration page 185 control-panel messages 197 curled media 217 diagnostic page 185 diagrams 186 event log 185 faded print 214 image defects 214 jams 204 lines, printed pages 215 loose toner 215 networks 220 NVRAM initialization 225 pages not printing 226 pages printing slowly 226 power-on 184 repetitive defects 218 reports and tools 185 skewed pages 217 status page 185 text 216 toner scatter 217 toner smear 215 toner specks 214 USB cables 226 wrinkles 217 types, media HP ToolboxFX settings 38 U upgrade firmware about 55 upper cover, removing 121 usage page 16 290 Index ENWW