HP Color LaserJet CP2020 Service Manual - Page 290
Repack the product, Appendix
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Repack the product If your product needs to be moved or shipped to another place, perform the following procedure to repack it. CAUTION: Shipping damage as a result of inadequate packing is the customer's responsibility. The product must remain upright during shipment. Repack the product CAUTION: It is extremely important to remove the print cartridges before shipping the product. Print cartridges left in the product during shipping can leak and entirely cover the product with toner. To prevent damage to the print cartridges, avoid touching the rollers, and store them in the original packing material or so that they are not exposed to light. 1. Remove all four print cartridges and ship separately. 2. Use the original shipping container and packing material, if possible. If you have already disposed of the packing material, contact a local mailing service for information about repacking the product. HP recommends insuring the equipment for shipment. 270 Appendix A Service and support ENWW