HP Color LaserJet Pro MFP 4301-4303dw User Guide - Page 106
Jam error in Tray 1, a clean lint-free cloth moistened with warm water. View
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a clean lint-free cloth moistened with warm water. View the How to Clean the Pick Rollers in HP LaserJet and PageWide Printers for detailed instructions. . 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from original documents. NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that are printed on plain paper. 13.02 Jam error in Tray 1 Use the following procedure to clear paper jams in Tray 1. Recommended action for customers When a jam occurs, the control panel displays a message that assists in clearing the jam. ● 13.02.yz Paper jam in Tray 1 Y and Z are variables and can be any of the following 0-9 or A-F. View a video of how to clear a jam in Tray 1 13.02 Jam error in Tray 1 95