Edge-to-edge copying
................................................................................................................................................................................................
121
Improve fax image quality
..................................................................................................................................................................................................
122
Introduction
.......................................................................................................................................................................................................................
122
Check the scanner glass for dirt and smudges
.....................................................................................................................................
122
Check the send-fax resolution settings
.......................................................................................................................................................
122
Check the Error Correction Mode setting
..................................................................................................................................................
123
Send to a different fax machine
.........................................................................................................................................................................
123
Check the sender's fax machine
.......................................................................................................................................................................
123
Solve wired network problems
.......................................................................................................................................................................................
123
Introduction
.......................................................................................................................................................................................................................
123
Poor physical connection
.......................................................................................................................................................................................
123
The computer is using the incorrect IP address for the printer
...................................................................................................
124
The computer is unable to communicate with the printer
..............................................................................................................
124
The printer is using incorrect link and duplex settings for the network
.................................................................................
124
New software programs might be causing compatibility problems
........................................................................................
124
The computer or workstation might be set up incorrectly
.............................................................................................................
125
The printer is disabled, or other network settings are incorrect
...............................................................................................
125
Solve wireless network problems
................................................................................................................................................................................
125
Introduction
.......................................................................................................................................................................................................................
125
Wireless connectivity checklist
.........................................................................................................................................................................
125
The printer does not print after the wireless configuration completes
................................................................................
126
The printer does not print, and the computer has a third-party firewall installed
.........................................................
126
The wireless connection does not work after moving the wireless router or printer
.................................................
126
Cannot connect more computers to the wireless printer
..............................................................................................................
126
The wireless printer loses communication when connected to a VPN
.................................................................................
127
The network does not appear in the wireless networks list
...........................................................................................................
127
The wireless network is not functioning
........................................................................................................................................................
127
Perform a wireless network diagnostic test
..............................................................................................................................................
127
Reduce interference on a wireless network
.............................................................................................................................................
128
Solve fax problems
.................................................................................................................................................................................................................
128
Introduction
.......................................................................................................................................................................................................................
128
Fax troubleshooting checklist
.............................................................................................................................................................................
128
Solve general fax problems
..................................................................................................................................................................................
129
Appendix A
Service and support
............................................................................................................................................................................................
131
HP limited warranty statement
.......................................................................................................................................................................................
131
UK, Ireland, and Malta
................................................................................................................................................................................................
132
Austria, Belgium, Germany, and Luxemburg
.............................................................................................................................................
133
Belgium, France, and Luxemburg
......................................................................................................................................................................
133
Italy
..........................................................................................................................................................................................................................................
134
Spain
......................................................................................................................................................................................................................................
135
Denmark
..............................................................................................................................................................................................................................
135
Norway
.................................................................................................................................................................................................................................
135
Sweden
................................................................................................................................................................................................................................
136
Portugal
................................................................................................................................................................................................................................
136
Greece and Cyprus
.....................................................................................................................................................................................................
136
Hungary
................................................................................................................................................................................................................................
137
Czech Republic
................................................................................................................................................................................................................
137
vii