HP Color LaserJet Pro MFP 4301-4303dw User Guide - Page 140

Solve general fax problems, Faxes are sending slowly

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f. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the utility. 3. Verify that the fax was set up when the printer software was installed. From the computer, in the HP program folder, run the Fax Setup Utility. 4. Verify that the telephone service supports analog fax. ● If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line. ● If using a VoIP service, change the Fax Speed setting to Speed-Slow (9600 bps). From the control panel Home Screen, select Fax, select Setup, and then select Preferences. ● Ask if your service provider supports fax, and what the recommended fax modem speed is. Some companies might require an adapter. ● If you are using a DSL service, make sure that a filter is included on the phone-line connection to the printer. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a DSL filter is installed, try another filter because filters can be defective. Solve general fax problems Review suggestions and tips for resolving various fax-related issues. Faxes are sending slowly The printer is experiencing poor phone line quality. Try the following suggestions to resolve the issue: ● Try resending the fax when the line conditions have improved. ● Check with the phone service provider to verify that the line supports fax. ● Turn off the Error Correction Mode setting: 1. From the Home screen on the printer control panel, touch the Menu icon, and then touch Settings. 2. Touch Fax Settings, and then touch Fax Send. 3. Touch the button next to Error Correction Mode to turn the setting off. NOTE: This can reduce image quality. ● Use white paper for the original. Do not use colors such as gray, yellow, or pink. ● Increase the Fax Speed setting: 1. From the Home screen on the printer control panel, touch the Menu icon, and then touch Settings. 2. Touch Fax Settings, and then touch Fax Send. 3. Select the desired speed setting. ● Divide large fax jobs into smaller sections, and then fax them individually. Solve general fax problems 129

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f.
Follow the on-screen instructions to complete the installation, and then click the
Exit
button to
close the utility.
3.
Verify that the fax was set up when the printer software was installed.
From the computer, in the HP program folder, run the Fax Setup Utility.
4.
Verify that the telephone service supports analog fax.
●
If using ISDN or digital PBX, contact your service provider for information about configuring to
an analog fax line.
●
If using a VoIP service, change the
Fax Speed
setting to
Speed-Slow (9600 bps)
. From the
control panel Home Screen, select
Fax
, select
Setup
, and then select
Preferences
.
●
Ask if your service provider supports fax, and what the recommended fax modem speed is.
Some companies might require an adapter.
●
If you are using a DSL service, make sure that a filter is included on the phone-line connection
to the printer. Contact the DSL service provider, or purchase a DSL filter if you do not have one.
If a DSL filter is installed, try another filter because filters can be defective.
Solve general fax problems
Review suggestions and tips for resolving various fax-related issues.
Faxes are sending slowly
The printer is experiencing poor phone line quality.
Try the following suggestions to resolve the issue:
●
Try resending the fax when the line conditions have improved.
●
Check with the phone service provider to verify that the line supports fax.
●
Turn off the
Error Correction Mode
setting:
1.
From the Home screen on the printer control panel, touch the
Menu
icon, and then touch
Settings
.
2.
Touch
Fax Settings
, and then touch
Fax Send
.
3.
Touch the button next to
Error Correction Mode
to turn the setting off.
NOTE:
This can reduce image quality.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Increase the
Fax Speed
setting:
1.
From the Home screen on the printer control panel, touch the
Menu
icon, and then touch
Settings
.
2.
Touch
Fax Settings
, and then touch
Fax Send
.
3.
Select the desired speed setting.
●
Divide large fax jobs into smaller sections, and then fax them individually.
Solve general fax problems
129