HP Color LaserJet Pro MFP 4301-4303dw User Guide - Page 123

passed the rated life, replace the cartridge.

Page 123 highlights

Table 9-4 Image defects table quick reference (continued) Defect Defect Table 9-9 Fixing/fuser defects on page 114 Table 9-11 Image placement defects on page 116 Defect Table 9-8 Color plane registrations defects (color models only) on page 114 Table 9-13 Output defects on page 117 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode. 4. Make sure the printer is within the supported operating temperature/humidity range. 5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper. The following examples depict letter-size paper that has passed through the printer with the short edge first. 112 Chapter 9 Solve problems

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Table 9-4
Image defects table quick reference
(continued)
Defect
Defect
Defect
Table 9-9
Fixing/fuser defects
on page
114
Table 9-11
Image placement defects
on
page
116
Table 9-8
Color plane registrations
defects (color models only)
on page
114
Table 9-13
Output defects
on page
117
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps
as a starting point for solving image defect issues.
1.
Reprint the document. Print quality defects can be intermittent in nature or can go away completely
with continued printing.
2.
Check the condition of the cartridge or cartridges. If a cartridge is in a
Very Low
state (it has
passed the rated life), replace the cartridge.
3.
Make sure that the driver and tray print mode settings match the media that is loaded in the tray.
Try using a different ream of media or a different tray. Try using a different print mode.
4.
Make sure the printer is within the supported operating temperature/humidity range.
5.
Make sure that the paper type, size, and weight are supported by the printer. See the printer
support page at
support.hp.com
for a list of the supported paper sizes and types for the printer.
NOTE:
The term "fusing" refers to the part of the printing process where toner is affixed to paper.
The following examples depict letter-size paper that has passed through the printer with the short edge
first.
112
Chapter 9
Solve problems