Section |
Page |
Introduction |
11 |
Safety precautions |
12 |
HP Start-Up Kit |
13 |
Using this guide |
13 |
Introduction |
13 |
Use and maintenance |
13 |
Troubleshooting |
13 |
Accessories, support and specifications |
14 |
Glossary |
14 |
Index |
14 |
Warnings and Cautions |
14 |
Printer models |
14 |
The printer’s main features |
15 |
The printer’s main components |
16 |
Front view |
16 |
Rear view |
17 |
Communication ports |
17 |
The front panel |
18 |
Sleep mode |
21 |
Printer software |
21 |
Turn the printer on and off |
22 |
The printer’s internal prints |
22 |
Installing the software |
24 |
Connect the printer to your network |
24 |
Network configuration |
24 |
Using IPv6 |
24 |
Using IPSec |
25 |
Connect a computer to the printer by network (Windows) |
25 |
Uninstall the printer software (Windows) |
26 |
Connect a computer to the printer by network (Mac OS X) |
26 |
Uninstall the printer software (Mac OS X) |
27 |
Setting up the printer |
28 |
Introduction |
29 |
Set up your Web-connected printer |
29 |
Web Services manual configuration |
29 |
Configure the printer’s Internet connection |
29 |
Configure firmware updates |
30 |
Set remote printing preferences |
30 |
Configure a scan-to-network or scan-to-FTP folder |
31 |
Example: Create a scan-to-network folder under Windows |
33 |
Example: Create a scan-to-network folder under Mac OS |
34 |
Configure the email server |
36 |
Paper suitability options |
36 |
Paper mismatch action |
36 |
Roll switching options |
37 |
Turn nesting on and off |
37 |
Turn usage information on and off |
38 |
Turn email notifications on and off |
38 |
Turn alerts on and off |
38 |
Control access to the printer |
39 |
Front-panel security settings |
39 |
Embedded Web Server security settings |
40 |
Require account ID |
41 |
Set Windows driver preferences |
41 |
Network configuration |
43 |
Introduction |
44 |
Verify correct operation |
44 |
Preconfigure network settings if required |
44 |
Tools for preconfiguration |
44 |
Add the printer to your network system |
45 |
Connecting your printer to the internet |
45 |
Client-server printing |
45 |
UNIX or Linux systems |
45 |
Troubleshooting |
45 |
IO Configuration page |
45 |
LEDs |
45 |
Link troubleshooting |
46 |
Link configuration methods |
46 |
Reset network parameters |
47 |
Control network protocols |
47 |
Enable or disable network protocols |
47 |
Front-panel menu items |
47 |
Embedded services |
51 |
Supported network protocols |
52 |
Personalizing the printer |
53 |
Change the language of the front-panel display |
54 |
Access the HP Utility |
54 |
Access the Embedded Web Server |
54 |
Change the language of the HP Utility |
55 |
Change the language of the Embedded Web Server |
55 |
Change the sleep mode setting |
55 |
Change the auto-off setting |
55 |
Change the loudspeaker volume |
55 |
Change the front-panel display brightness |
56 |
Change the units of measurement |
56 |
Configure network settings |
56 |
Change the graphic language setting |
57 |
Manage printer security |
58 |
Change your printer’s email address |
58 |
Quicksets |
58 |
Paper handling |
59 |
General advice |
60 |
Load a roll onto the spindle |
60 |
Load a roll into the printer |
63 |
Unload a roll |
66 |
Quick procedure with paper on the roll |
66 |
Front panel procedure with paper on the roll |
66 |
Load a single sheet |
67 |
The stacker |
68 |
Manual printing with the stacker open |
69 |
Stacker pivoting cover separator |
71 |
The basket |
71 |
View information about the paper |
71 |
Paper presets |
71 |
Printing paper info |
72 |
Move the paper |
72 |
Maintain paper |
72 |
Change the drying time |
73 |
Change the retrieval time |
73 |
Turn the automatic cutter on and off |
73 |
Feed and cut the paper |
74 |
Manual cut |
74 |
Working with two rolls |
75 |
The uses of a multiroll printer |
75 |
How the printer allocates jobs to paper rolls |
75 |
Working with two high capacity rolls |
76 |
Printing |
77 |
Introduction |
78 |
Print from a USB flash drive |
78 |
Print from a computer using the Embedded Web Server or HP Utility |
79 |
Print by email |
81 |
Print from a computer using a printer driver |
81 |
Advanced print settings |
81 |
Job storage and PIN printing |
81 |
Select print quality |
82 |
Select paper size |
82 |
Custom paper sizes |
83 |
Select margins options |
84 |
Print on loaded paper |
85 |
Rescale a print |
85 |
Change the treatment of overlapping lines |
86 |
Preview a print |
86 |
Print a draft |
86 |
High-quality printing |
87 |
If you have a high-resolution image |
87 |
If you have printhead problems |
88 |
Print in gray shades |
88 |
Print with no margins |
88 |
Print with crop lines |
89 |
Use paper economically |
89 |
Nest jobs to save roll paper |
90 |
When does the printer try to nest pages? |
90 |
What pages can be nested? |
90 |
Which pages qualify for nesting? |
90 |
How long does the printer wait for another file? |
91 |
Use ink economically |
91 |
Roll protection |
91 |
Unattended printing/overnight printing |
92 |
Scanning |
93 |
Paper types suitable for scanning |
93 |
Scan to file |
94 |
Copying |
97 |
Setup of folding devices |
100 |
Install the folding device |
101 |
Uninstall the folding device |
101 |
Choose paper for the folding device |
101 |
Select folding style |
101 |
Job queue management |
102 |
The job queue in the front panel |
103 |
Job queue page |
103 |
Job preview |
103 |
Select when to print a job in the queue |
103 |
Prioritize a job in the queue |
103 |
Pause a job in the queue |
104 |
Reprint a job from the queue |
104 |
Save a scanned job to another destination |
104 |
Delete a job from the queue |
104 |
Delete all jobs |
104 |
Retrieve a job with PIN |
104 |
Turn off the job queue |
104 |
The job queue in the Embedded Web Server or HP Utility |
105 |
Job queue page |
105 |
Job preview |
105 |
Select when to print a job in the queue |
106 |
Prioritize a job in the queue |
106 |
Delete a job from the queue |
106 |
Reprint or copy a job in the queue |
106 |
Print a job with PIN |
107 |
Job status messages |
107 |
Reactivate a job on hold |
108 |
Turn off the job queue |
108 |
Color management |
109 |
Introduction |
110 |
How colors are represented |
110 |
A summary of the color management process |
110 |
Color calibration |
110 |
Color management from printer drivers |
111 |
Color management options |
111 |
Printer emulation |
112 |
Color adjustment options |
113 |
Printing in color |
113 |
Printing in grayscale |
114 |
Color management from printer drivers (PostScript printers) |
115 |
HP Professional PANTONE Emulation |
115 |
Color emulation |
116 |
CMYK color emulation |
116 |
RGB color emulation |
117 |
Color management from the Embedded Web Server |
117 |
Submit Job options |
117 |
Rendering intent |
118 |
Perform black point compensation |
118 |
Color management from the front panel |
118 |
Color management and the scanner |
119 |
Practical printing examples |
120 |
Print from Adobe Acrobat |
121 |
Print from Autodesk AutoCAD |
124 |
Using printer emulation |
127 |
Using clip contents by margins |
127 |
Print from Adobe Photoshop |
128 |
Print and scale from Microsoft Office |
130 |
Using PowerPoint |
130 |
Using Word |
133 |
Using Project |
134 |
Using Excel |
136 |
Using OneNote |
138 |
Using Access |
140 |
Using Publisher |
142 |
Retrieving printer usage information |
143 |
Get printer usage and accounting information |
144 |
Get usage information |
144 |
Get detailed job accounting information |
145 |
Handling ink cartridges and printhead |
147 |
About the ink cartridges |
148 |
Check the ink cartridges status |
148 |
HP Utility procedures |
148 |
Remove an ink cartridge |
148 |
Insert an ink cartridge |
149 |
Safe mode |
151 |
About the printhead |
151 |
Check the printhead status |
151 |
Remove the printhead |
152 |
Insert the printhead |
155 |
Storage of anonymous usage information |
158 |
Printer maintenance |
159 |
Check printer status |
160 |
Clean the exterior of the printer |
160 |
Maintain the ink cartridges |
160 |
Move or store the printer |
160 |
Update the firmware |
161 |
Automatic firmware updates |
161 |
Manual firmware updates |
161 |
Update the software |
162 |
Printer maintenance kits |
162 |
Secure File Erase |
162 |
Disk Wipe |
163 |
Scanner maintenance |
164 |
Clean the scanner’s glass plate |
165 |
Replace the scanner’s glass plate |
168 |
Calibrate the scanner |
173 |
Supplies and accessories |
174 |
How to order supplies and accessories |
175 |
Order ink supplies |
175 |
Order paper |
175 |
Order accessories |
178 |
Introduction to the accessories |
178 |
PostScript Upgrade |
178 |
Spindle |
178 |
3-in Spindle Adaptor Kit |
178 |
HP SmartStream |
179 |
Troubleshooting paper issues |
180 |
The paper cannot be loaded successfully |
181 |
Unsuccessful roll load |
181 |
Unsuccessful sheet load |
181 |
Paper loading error messages |
181 |
The paper type is not in the list |
182 |
Transparent or translucent film |
182 |
Photo paper |
182 |
Bond and coated or technical paper |
182 |
Black ink is easily removed when touched |
182 |
After printing, the paper has wrinkles or there is too much ink |
182 |
The printer printed on the wrong paper type |
183 |
An “on hold for paper” message |
183 |
Which criteria are used to decide on which roll a job will be printed? |
183 |
When is a job put on hold for paper? |
183 |
If I load a new roll of paper, will jobs that were on hold for paper be automatically printed? |
184 |
I don’t like jobs being put on hold for paper. Can I prevent it? |
184 |
I set the option “Paper mismatch action” to “Print anyway”, but some jobs are still put on hold (Win ... |
184 |
My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ... |
184 |
The paper has jammed in the print platen |
184 |
The paper has jammed in the stacker |
189 |
The printer reports unexpectedly that the stacker is full |
189 |
The printer displays out of paper when paper is available |
189 |
Prints do not fall neatly into the basket |
189 |
The print remains in the printer after printing has completed |
190 |
The cutter does not cut well |
190 |
The roll is loose on the spindle |
190 |
Troubleshooting print-quality issues |
191 |
General advice |
193 |
Print-quality troubleshooting wizard |
193 |
Recalibrate the paper advance |
193 |
Recalibrating the paper advance procedure |
194 |
Return to default calibration |
195 |
Horizontal lines across the image (banding) |
195 |
Lines are too thick, too thin or missing |
196 |
Lines appear stepped or jagged |
197 |
Lines print double or in the wrong colors |
197 |
Lines are discontinuous |
198 |
Lines are blurred |
198 |
Line lengths are inaccurate |
199 |
The whole image is blurry or grainy |
199 |
The paper is not flat |
200 |
The print is scuffed or scratched |
200 |
Ink marks on the paper |
201 |
Horizontal smears on the front of the paper |
201 |
Other smears on the paper |
201 |
Black ink comes off when you touch the print |
201 |
Edges of objects are stepped or not sharp |
202 |
Edges of objects are darker than expected |
202 |
Horizontal lines at the end of a cut sheet print |
202 |
Vertical bands of different colors |
202 |
White spots on the print |
203 |
Colors are inaccurate |
203 |
Color accuracy using EPS or PDF images in page layout applications |
203 |
Colors are fading |
204 |
The image is incomplete (clipped at the bottom) |
204 |
The image is clipped |
204 |
Some objects are missing from the printed image |
205 |
A PDF file is clipped or objects are missing |
205 |
The Image Diagnostics Print |
205 |
Corrective action |
207 |
If you still have a problem |
207 |
Troubleshooting scanner issues |
209 |
Cannot access the network folder or HP Designjet SmartStream (if installed as an accessory) |
209 |
Scanning to file is slow |
209 |
Troubleshooting scan-quality issues |
210 |
Random vertical lines |
211 |
Wrinkles or folds |
211 |
Line discontinuities |
212 |
Grain in area fills when scanning plain paper |
213 |
Small color differences between adjacent CIS modules |
214 |
Vertical light lines at the intersection between CIS modules |
215 |
Variable line thickness or missing lines |
216 |
Inaccurately reproduced colors |
216 |
Color fringing |
217 |
Clipping in dark or light areas |
217 |
Flare in the image when scanning glossy originals |
219 |
Vertical red and green bands over white or black background |
219 |
The stop-start effect |
219 |
Vibration |
220 |
Horizontal periodical banding |
221 |
Defocus, blurring and fading colors |
221 |
Incorrect paper advance, skew during scanning, or horizontal wrinkles |
223 |
Vertical black band 20 cm wide |
224 |
The scanner damages some originals |
225 |
Completely wrong colors |
225 |
Vertical distortion |
226 |
Object replication (ghosting) |
226 |
Clipping or incorrect scale factor when down-scaling in copies and prints |
227 |
Incorrect edge detection, mostly when scanning tracing paper |
227 |
A copied or scanned image is very skewed |
228 |
The scanner diagnostic plot |
229 |
Prepare the printer and the paper to print the diagnostic sheet |
230 |
Visual check for errors while printing the diagnostic sheet |
230 |
Resolution |
230 |
Alignment |
231 |
Loss of shadow or highlight details |
232 |
Printer banding |
232 |
Streaks |
233 |
Grain |
233 |
Scan or copy the diagnostic plot |
233 |
Monitor calibration |
234 |
Save the diagnostic plot for future use |
234 |
Troubleshooting ink cartridge and printhead issues |
235 |
Cannot insert an ink cartridge |
236 |
Ink cartridge status messages |
236 |
Cannot insert the printhead |
236 |
The front-panel display recommends reseating or replacing the printhead |
236 |
Clean the printhead |
237 |
Align the printhead |
237 |
Printhead status messages |
238 |
Troubleshooting general printer issues |
239 |
The printer will not start |
240 |
The printer does not print |
240 |
The printer seems slow |
241 |
The printer behaves strangely |
241 |
Communication failures between computer and printer |
241 |
Cannot access the HP Utility |
242 |
Cannot access the Embedded Web Server |
242 |
Cannot connect to the Internet |
242 |
Web Services issues |
243 |
Automatic file system check |
243 |
Alerts |
244 |
Front-panel error messages |
245 |
The system error log |
247 |
Get help |
249 |
Contact Support |
250 |
Who to contact |
250 |
What to do before you contact |
250 |
How to contact HP Support |
250 |
HP Support Center |
251 |
HP Proactive Support |
251 |
Customer Self Repair |
252 |
Accessibility |
253 |
Front Panel |
253 |
Embedded Web Server |
253 |
Printer specifications |
254 |
Functional specifications |
255 |
Physical specifications |
256 |
Memory specifications |
257 |
Power specifications |
257 |
Environmental specifications |
257 |
Acoustic specifications |
257 |
Glossary |
258 |