HP DesignJet T795 Using your printer

HP DesignJet T795 Manual

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  • HP DesignJet T795 | Using your printer - Page 1
    HP DesignJet T790 and T1300 Printer Series Using your printer
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    accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop® and Adobe® PostScript® 3™ are trademarks of Adobe
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    (Mac OS 16 Connect a computer to the printer by USB cable (Mac OS 18 Uninstall the printer software (Mac OS) ...19 3 Setting up the printer ...20 Introduction ...21 Set up your Web-connected printer ...21 Web Services manual configuration ...21 Paper suitability options (T1300 series) ...22 Turn
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    uses of a multiroll printer ...44 How the printer allocates jobs to paper rolls ...44 7 Printing ...46 Introduction ...47 Print from a USB flash drive ...47 Print from a computer using the Embedded Web Server or HP Utility (T1300 series 48 Print from a computer using a printer driver ...49 Advanced
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    the ink cartridges ...106 Check the ink cartridges status ...106 Remove an ink cartridge ...106 Insert an ink cartridge ...107 About the printheads ...108 Check the printhead status ...109 Remove a printhead ...109 Insert a printhead ...112 14 Maintaining the printer ...115 Check printer status
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    the ink cartridges ...116 Move or store the printer ...116 Update the firmware ...117 Update the software ...118 Printer maintenance kits ...118 Secure Disk Erase ...118 15 Accessories ...119 How to order supplies and accessories ...120 Introduction to the accessories ...124 16 Troubleshooting paper
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    have a problem ...154 18 Troubleshooting ink cartridge and printhead issues ...155 Cannot insert an ink cartridge ...156 Ink cartridge status messages ...156 Cannot insert a printhead ...156 The front-panel display recommends reseating or replacing a printhead 156 Clean the printheads ...157 Clean
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    ...173 Contact HP Support ...173 22 Printer specifications ...174 Functional specifications ...175 Physical specifications ...176 Memory specifications ...176 Power specifications ...177 Ecological specifications ...177 Environmental specifications ...177 Acoustic specifications ...177 Glossary
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    1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● Printer models ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● Web Services ● Turn the printer on and off ● The printer's internal prints ENWW 1
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    yourself. Contact your local HP Service Representative for service, see Contact HP Support on page 173. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power cord
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    ● Troubleshooting paper issues on page 128 ● Troubleshooting print-quality issues on page 140 ● Troubleshooting ink cartridge and printhead issues on page 155 ● Troubleshooting general printer issues on page 162 ● Front-panel error messages on page 167 Accessories, support and specifications These
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    Printer HP DesignJet T790 PostScript Printer HP DesignJet T795 Printer HP DesignJet T1300 Printer HP DesignJet T1300 PostScript Printer Short name T790 T790 PS T795 T1300 T1300 PS The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper
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    the main components. The 610 mm (24 in) printer (not shown) has the same components in a narrower body. Front view 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines 10. Basket ENWW The
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    Rear view HP DesignJet T1300 series HP DesignJet T790 series 1. Roll cover 2. Communication ports 3. Power switch 4. Power socket 5. Spindle 6. Spindle stop 7. Paper roll 6 Chapter 1 Introduction ENWW
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    . The wall spacers If you place the printer with its back against a wall, lower the two wall spacers at the rear of the printer to ensure that the rear of the printer is a minimum distance from the wall. Otherwise, you may experience paper advance problems. ENWW The printer's main components 7
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    the printer, change printer settings, perform calibrations and tests, and so on. The front panel also displays alerts (warning and error messages user interface. 3. The Power key, with which you can turn the printer on or off. The key is illuminated when the printer is on. It flashes when the printer
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    ● PostScript drivers for Windows, Mac OS and Linux (PostScript printers) ● HP DesignJet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: - Manage the printer from a remote computer - View the status of the ink cartridges, the printheads and the paper - Access the HP
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    the software provided with it. Web Services Your printer can be connected to the Internet and the Web, providing various benefits: ● Automatic firmware updates (see Update the firmware on page 117) ● Print on HP printers from almost anywhere ● Print on HP printers from almost any device, including
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    only) ● HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette ● Service information: provides information needed by service engineers ● PostScript font list: shows PostScript fonts available (PostScript printers only) ENWW The printer's internal prints
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    to your network ● Connect a computer to the printer by network (Windows) ● Connect a computer to the printer by USB cable (Windows) ● Uninstall the printer software (Windows) ● Connect a computer to the printer by network (Mac OS) ● Connect a computer to the printer by USB cable (Mac OS) ● Uninstall
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    the settings manually; this can also be done remotely using the Embedded Web Server or the HP Utility. TIP: You may find it helpful to print out the full printer network configuration on paper. This can be done from the front panel: press , then , then Internal prints > Service information prints
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    configuration, download the file IPsec_Admin_Guide.pdf from http://www.hp.com/go/T790/manuals or http://www.hp.com/go/T1300/manuals. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver. See
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    can lead to connectivity problems. Only cables certified by the USB Implementor's Forum (http://www.usb.org/) should be used with this printer. Printer software installation The following instructions apply if you intend to print from software applications using a printer driver. See Printing on
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    under Mac OS X by using the following methods: ● Bonjour ● TCP/IP NOTE: The printer does not support AppleTalk. The following instructions apply if you intend to print from software applications using a printer driver. See Printing on page 46 for alternative ways of printing. Before you begin, check
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    service name of your printer. 2. Insert the HP Start-up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP DesignJet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and other HP
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    the DVD icon on your desktop. 4. Open the Mac OS X HP DesignJet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and the HP Utility. 7. Make sure that the printer is turned on and connected to the computer with a certified USB
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    up Kit DVD into your DVD drive. 2. Open the DVD icon on your desktop. 3. Open the Mac OS X HP DesignJet Uninstaller, and follow the instructions on your screen to uninstall the printer software.. To delete the print queue, select the Print & Fax dialog from the system preferences. Select the name of
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    ● Introduction ● Set up your Web-connected printer ● Web Services manual configuration ● Paper suitability options (T1300 series) ● Turn nesting only) ● Control access to the printer ● Require account ID (T1300 series) ● Set Windows driver preferences 20 Chapter 3 Setting up the printer ENWW
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    > Connectivity If you cannot find the Connectivity Wizard in the menu, please update your firmware and then try again. If the Wizard downloads new firmware, the printer may need to restart. TIP: When the Wizard displays your printer code and email address, you are recommended to make a note of
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    default settings. If you have trouble with your Internet connection, see Cannot connect to the Internet on page 165. Configure firmware updates You can choose from the Embedded Web Server or from the front panel whether and how to download firmware updates. NOTE: If an administrator password
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    avoid wasting paper due to trimming. This is the default option. ● Minimize roll changes. If this option is chosen, the printer will choose HP Utility for Windows: select Settings > Job Management > Nest. ● In the HP Utility for Mac OS: select Configuration > Printer Settings > Configure Printer
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    on and off (Windows only) Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your printing jobs changes its status. The alerts are displayed by the printer's front panel, by the HP Utility, by the printer driver and by the Embedded Web
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    or disable the Internet connection. NOTE: If you disable it, you also disable automatic firmware upgrades and HP ePrint. ● Printer access control: Enable, disable, or change the administrator password. If an administrator password has been set, it must be given in order to perform the following
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    will be displayed and you can enter the account ID into it. Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button on your computer
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    4 Personalizing the printer ● Change the language of the front-panel display ● Access the HP Utility ● Access the Embedded Web Server ● Change the language of the HP Utility ● Change the language of the Embedded Web Server ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the
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    menu should now appear on the front-panel display. Press your preferred language. Access the HP Utility The HP Utility enables you to manage your printer is specific to that printer. If you have followed these instructions but failed to get through to the HP Utility, see Cannot access the HP Utility
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    that it cannot support, it works in 6, go to the Tools menu and select Internet Options, Languages default time is 25 minutes. Turn the buzzer on and off To turn the printer HP Utility or the front panel. To do so with the Embedded Web Server, select the Setup tab, then Networking. With the HP
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    host name: it is not the fully qualified domain name, such as printer1.support.hp.com. ● Idle timeout: Specify the time that an idle connection is allowed to remain open when a remote computer is waiting for the printer. The default value is 280 seconds. If set to zero, the timeout is disabled and
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    ● Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going through a printer driver. ● Select PDF only if you are sending a file of that type directly to the printer, without going through a printer driver (PostScript printers only). ● Select PostScript only
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    ● General advice ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper presets ● Printing paper info ● Move the paper ● Maintain paper ● Change the drying time ● Turn the automatic
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    is pressed down) to prevent the printer from moving. CAUTION: All paper must be 280 mm (11 in) or longer. A4 and letter paper cannot be loaded in landscape orientation. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. CAUTION: Keep the basket closed throughout
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    a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. 4. If the roll is long; rest the spindle horizontally on a table and load the roll on the table. TIP: You may need two people to handle a large roll
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    stoppers. If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 119. Load a roll into the printer To start this procedure, you must
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    ft 3 in), loading a roll while standing in front of the printer may cause back pain or other physical problems. 2. In the T1300 series only, if you start to load roll 1 while roll 2 is already loaded, roll 2 is to hold end of the roll), pull the paper slightly and cut a straight edge. 36 Chapter
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    paper. 11. If the leading edge of the paper has no barcode, the front panel prompts you to select the paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 130. ENWW Load a roll into the printer
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    . 13. The printer checks the alignment and measures the width, then the front panel prompts you to close the roll cover. If the roll is not correctly aligned, follow the instructions on the front-panel display. NOTE: If you have an unexpected issue at any stage of the paper loading process, see The
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    over the printer window). 9. If the sheet is not correctly aligned, you may be asked to correct the alignment. Please follow the instructions on the front-panel display. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on
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    unload > Unload sheet. The sheet unloads out of the front of the printer; either catch it manually or allow it to fall into the basket. View information about the paper To view the loaded paper information, press then the roll icon. The following information is displayed on the front panel
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    to the printer, specify the roll length on the front panel when loading the paper, or load a roll that has the paper-data barcode printed on it. NOTE: The barcode and text are printed on the roll only when the loading and unloading processes are started from the front panel's Paper menu. NOTE: This
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    disabled. ● To cancel the waiting time and print the available pages immediately, if the printer is waiting to nest more pages (T1300 series only). NOTE: The printheads are serviced after each print, and the paper cannot be cut until the process completes, so you may notice a delay. CAUTION: Remove
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    NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched on page 147. TIP: To move the paper without cutting it, see Move the paper on page 41. ENWW Feed and cut the paper 43
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    queue with the status "On hold for paper", or printed on an unsuitable roll, depending on the paper mismatch action. See Paper mismatch action on page 22. The printer driver for Windows will tell you which paper types and widths are currently loaded in the printer, and on which rolls. Here are some
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    NOTE: The Type is and Source is settings are in the printer driver and the Embedded Web Server; the Roll switching policy is set in the front panel. ● With different paper types loaded: - Type is: select the paper type you require - Source is: Automatically select / Predetermined - Roll switching
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    7 Printing ● Introduction ● Print from a USB flash drive ● Print from a computer using the Embedded Web Server or HP Utility (T1300 series) ● Print from a computer using a printer driver ● Advanced print settings 46 Chapter 7 Printing ENWW
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    printer driver on page 49. NOTE: To print PDF or PostScript files, a PostScript printer is required. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF or PostScript files into one of the printer's USB ports. NOTE: To print PDF or PostScript
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    loaded, you can choose to print on either roll, or you can let the printer choose automatically. NOTE: The printer will automatically rotate the image by 90° if it can save paper formats: ● HP-GL/2 ● RTL ● TIFF ● JPEG ● PDF (PostScript printers only) ● PostScript (PostScript printers only) NOTE:
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    . Advanced print settings The rest of this chapter explains the various print settings that you can use when printing with a printer driver, the Embedded Web Server or the HP Utility. These methods offer a relatively large number of settings in order to satisfy all requirements. TIP: In general you
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    on page 53. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the Document Size list. ● In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your paper size from the Paper Size list. NOTE: If your application offers
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    created on the computer and that support paper of that size. ● If a printer queue is shared, this paper size will appear in all the client computers. ● If a printer queue is shared from another computer, this paper size will not appear on the driver´s document size list. A Windows form in a shared
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    loaded paper To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your printer driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list. ● In the Mac OS Print dialog (non-PostScript printers
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    software does not support large formats ● If your file is too large for the printer's memory-in this case, you can reduce the paper size in your software and then scale it up again using the front-panel option You can rescale an image in the following ways: ● In the Windows driver dialog: go to
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    you can find in the driver's Printing dialog, in the Finishing panel. This opens the HP Print Preview application, with more features, such as the ability to change paper size, paper type and print quality, and to rotate the image. NOTE: This option does not work if the printer is connected by USB
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    driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme right ('Quality'). ● In the Mac OS Print dialog (non-PostScript printers): go to the Paper with photo papers, but it does not increase the amount of ink used. Print
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    edges of the paper. ● Manually in application means that you must enlarge the image yourself in your application, and select a custom paper size that is slightly larger than the actual paper size. NOTE: If the first print job after loading paper is a borderless job, the printer may trim the leading
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    be able to save some roll paper by using the following options: - In the Windows driver dialog: select the Features tab and then Remove top/bottom blank areas and/or Rotate by 90 degrees or Autorotate. - In the Mac OS Print dialog (non-PostScript printers): select the Finishing panel, then Remove
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    in the same nest): - HP-GL/2, RTL, TIFF, JPEG - PostScript, PDF ● JPEG and TIFF pages printer is waiting for nesting to time out, it displays the remaining time on the front panel. Use ink economically Here are some recommendations for making economical use of ink. ● For draft prints, use plain paper
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    from AutoCAD without interacting with the HP printer driver. To protect a roll, go to the front panel and press options > Roll protection. , then , then Setup > Printing preferences > Paper NOTE: If you protect a roll, then later unload the current roll and load a new one, the new roll remains
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    Normal Off Lines and fills Normal On Maps Best On Renderings, photographs Best On Drying time Optimal Optimal Optimal Optimal Paper types Coated, Bond, Heavyweight Coated, Glossy Coated, Bond, Heavyweight Coated, Glossy Coated, Heavyweight Coated, Glossy Coated, Heavyweight Coated, Glossy
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    firmware updates (see Update the firmware on page 117) ● Print on HP printers from almost anywhere ● Print on HP printers printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or TIFF formats. ● The maximum file size
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    9 Job queue management (T790 PS and T1300 series) ● Introduction ● The job queue in the front panel (T790 PS and T1300 series) ● The job queue in the Embedded Web Server or HP Utility (T1300 series) 62 Chapter 9 Job queue management (T790 PS and T1300 series) ENWW
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    printers. ● T1300 series: all options in this chapter ● T790 PS: front panel options only ● T790, T795 64 pages, which may cause software problems. To preview a job, first press Printing options cannot be used with PostScript jobs. You can select at what the default setting), the printer calculates
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    a file in error, and want to avoid printing it, you can simply select the job and then press Delete. NOTE: If an administrator password has been set, job queue screen, and then press Delete all jobs. NOTE: If an administrator password has been set, it will be required. Turn off the job queue To turn
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    HP Utility. To see the queue in the Embedded Web Server, select Job queue in the Main tab. Job queue page By default, access to the job queue is open to all users. An administrator can set a password so that users are required to enter a password the printer received the job. ● User: The user's name
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    paper loaded in the printer. Select when to print a job in the queue NOTE: The When To Start Printing options cannot be used with PostScript selected (this is the default setting), the printer calculates the best time However, if you have sent a file in error, and want to avoid printing it, you can
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    the job, it will start printing at the page at which it was interrupted. ● On hold for paper: the job can't be printed because the right paper is not loaded in the printer. Load the required paper, see Paper handling on page 32, and click Continue to resume the job ● On hold for accounting: the job
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    page 166, which explains why the job is on hold. Follow the instructions on the screen to remove the hold and continue printing. Turn off the job queue To turn off the job queue, select the Setup tab, then Printer settings > Job management > Queue and select Off. 68 Chapter 9 Job queue management
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    ● How colors are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (PostScript printers) ● Color management from the Embedded Web Server (T1300 series) ● Color management from the front panel
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    Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other HP DesignJet printers. How colors are represented All devices that display color use
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    Whenever you update the printer's firmware, the color calibration status of all papers is reset to Recommended. ● Obsolete: the paper has been calibrated, but the calibration is now out of date because a printhead has been replaced, and should be repeated. ● Done: the paper has been calibrated, and
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    HP DesignJet printer, you can use the emulation mode provided by your printer. NOTE: This option is available only when printing an HP-GL/2, PostScript or PDF job. It will work correctly only when printing on plain, coated or heavyweight coated paper. ● In the Windows HP-GL/2 or PostScript driver
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    manual color adjustments. However, manual driver dialog: select the Color tab, ensure that the Advanced color adjustments box is checked, then press the Settings button beside it. ● In the Mac OS Print dialog (non-PostScript printers restores each slider to its default central position. Printing in
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    the gray balance of highlights, midtones and shadows respectively. The Reset button restores each control to its default setting. Color management from printer drivers (PostScript printers) This facility is available when printing with the PostScript driver. 74 Chapter 10 Color management ENWW
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    printer using a given paper type. This technology is designed to produce emulations similar to those set up manually by prepress professionals. To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally on by default. ● In the Windows PostScript driver
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    uses the Japan Color 2001 specification for type 3 (coated) paper. It is designed to produce quality separations using 350% total ink coverage, positive film and coated paper. ● Japan Color 2001 Uncoated uses the Japan Color 2001 specification for type 4 (uncoated) paper. It is designed to produce
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    from a selection of RGB source profiles recognized by the printer. ● Printer emulation: you can choose to emulate a different HP DesignJet printer. Default: Off (no printer emulation). T1300 PS options (with PostScript or PDF jobs) ● Default CMYK source profile: you can choose from a selection of
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    Web Server or the HP Utility to print a swatch book showing emulations of PANTONE colors as made by your printer, together with a measure . Color management from the front panel You can color-calibrate the loaded paper type from the front panel by pressing quality maintenance > Calibrate color
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    HP DesignJet printer. Default: Off (no printer emulation). TIP: If you have old HP-GL/2 or PostScript files made for a different HP DesignJet printer, you can send them to the printer and use the front panel to turn on the appropriate emulation mode. T1300 PS options (with PostScript or PDF
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    11 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office 80 Chapter 11 Practical printing examples ENWW
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    Acrobat. Using Adobe Acrobat 1. In the Acrobat window, bring the mouse cursor to the bottom left corner of the document pane to check the plot size. 2. Select File > Print and ensure that Page Scaling is set to None. NOTE: The page
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    3. Press the Properties button and then select the Paper/Quality tab. 4. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. 5. Select the Features tab, and then Autorotate. 82 Chapter 11 Practical printing
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    6. Click OK, and check that the print preview in the Print dialog box seems correct. Print a project This section demonstrates how to print a project from AutoCAD and the Embedded Web Server. Using AutoCAD 1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than
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    3. The Plot window opens. 4. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. 84 Chapter 11
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    5. Press the Properties button. 6. Select the Device and Document Settings tab, and press the Custom Properties button. ENWW Print a project 85
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    8. Select the print quality (your own choice between speed and quality of printing). 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button and select Clip contents by margins. 86 Chapter 11 Practical printing examples ENWW
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    Features tab, then select the Autorotate option. If you have a T1300 series printer, select the Crop lines option also. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 11. Press the OK button and save your configuration changes to
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    12. When you have pressed the OK button in the Plot window, the printer will construct a print preview (T1300 series only). If you have the HP DesignJet software suite installed, you will see the preview in HP DesignJet Preview. Using the Embedded Web Server to submit files (T1300 series) From the
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    PDF (PostScript printers only) ● PostScript (PostScript printers only) ● TIFF (PostScript printers only) ● JPEG (PostScript printers only) ● HP- Default, the setting saved in the job will be used. If the job contains no setting, the setting in the printer will be used. Using printer emulation Printer
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    when the contents to be printed have white borders and a size equal to that of the paper you have selected. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver. Print a presentation This section demonstrates how to print
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    /Quality tab, check the Show preview before printing box, and select the paper type that you intend to use. NOTE: If you select neither the paper source nor the paper type, the printer will not print on any protected roll (see Roll protection (T1300 series) on page 59). 6. Select the print quality
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    9. Select the Features tab, then select the Autorotate option. If you have a T1300 series printer, select the Crop lines option also. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 92 Chapter 11 Practical printing examples ENWW
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    and save your configuration changes to a PC3 file. 11. When you have pressed the OK button in the Plot window, the printer will construct a print preview (T1300 series only). Using Adobe Photoshop 1. In Photoshop CS5, select File > Print and then select your printer. ENWW Print a presentation 93
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    2. Choose from the available paper sizes. If you do not find the paper size that you intend to use, press the Custom button. Enter the width, the length and the name of your custom paper size. Press the Save and OK buttons. 94 Chapter 11 Practical printing examples ENWW
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    printing. You may also wish to change the default paper source, paper type and print quality. 4. In the Color tab, the default color management option is Printer managed colors, and this is the correct option because you have already selected Printer Manages Colors in Photoshop. Print and scale
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    2. Select Properties > Features > Print document on to scale the document to a particular size. 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. 96 Chapter 11 Practical printing examples ENWW
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    4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 2. Select your printer's name, then Close. ENWW Print and scale from Microsoft Office 97
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    3. Select Page Setup, and choose the Paper Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper source: Printer auto select and Paper Type: Any. 5. Select Features > Print document on to scale the document to a
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    Using Excel 1. Select the Office Button, then Print. Select your printer's name, then click Close. 2. Select the Page Layout tab, then Size, and choose the paper size you want. ENWW Print and scale from Microsoft Office 99
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    the Office Button, then Print > Properties to go to the printer driver. In the Paper/Quality tab, select Paper source, Paper Type and Print Quality. 4. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. 100 Chapter
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    12 Retrieving printer usage information ● Get printer accounting information ● Check usage statistics ● Check usage statistics for a job ● Request accounting data by email ENWW 101
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    different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check usage statistics on page 102. ● View ink and paper usage for each of your recent jobs by using the HP Utility, see Check usage statistics for a job on
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    the Configuration menu, select Printer settings. 11. In the Accounting section, if you set Require account ID to On, then every time someone sends a print job to the printer, he or she must provide an account ID: for example, an ID corresponding to his or her department or to a specific project or
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    the number of copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided on scan and copy jobs. You can download an Excel template from HP's Web site (http://www.hp.com/go/designjet/accounting) that will enable you
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    13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 105
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    Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. Remove an ink cartridge There are two occasions when you need to remove an ink cartridge. ● The ink cartridge is very low and you want to replace it with a full cartridge for unattended
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    the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake
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    the cover. 6. The front-panel display confirms that all cartridges have been correctly inserted. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the
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    non-HP ink is being used. See the Legal Information document provided with your printer for details of the warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. CAUTION: Printhead replacement
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    has stopped moving, the front-panel display asks you to open the window. 4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to release the wire loop. 6. Push the handle back to raise the lid. 110 Chapter 13 Handling ink cartridges and printheads ENWW
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    7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. ENWW Remove a printhead 111
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    can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead NOTE: You cannot insert a new printhead successfully if either of the connected ink cartridges is empty, or nearly empty. In this case, you should replace the ink cartridge before inserting the
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    an angle, or if you rotate it as you insert it. 4. Push down as indicated by the arrow shown below. CAUTION: When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. You should hear a beep and see confirmation on the front
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    If the printer finds problems in preparing the printheads, it takes longer, up to 45 minutes. For a single printhead insertion, the times vary between 2 and 40 minutes. After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper is loaded, see Align
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    14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase ENWW 115
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    avoid possible damage to it. To prepare the printer, follow the instructions below. 1. Do not remove the ink cartridges or printheads. 2. Make sure that no paper is loaded. 3. Make sure that the printer is idle. 4. Disconnect any cables connecting the printer to a network or a computer. If you need
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    and manual updates. NOTE: The firmware includes a set of the most commonly used paper presets. Extra paper presets can be downloaded separately; see Paper presets on page 40. Automatic firmware updates Automatic firmware updates are a convenience that is possible with Web-connected printers. Your
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    in the Support group. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive. Download the firmware file from http://www.hp.com/go/T790/firmware or http://www.hp.com/go/T1300/firmware (according to your printer model) into
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    15 Accessories ● How to order supplies and accessories ● Introduction to the accessories ENWW 119
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    Ink Cartridge HP 72 130 ml Magenta Ink Cartridge HP 72 130 ml Yellow Ink Cartridge HP 72 130 ml Gray Ink Cartridge HP 726 300 ml Matte Black Ink Cartridge (T795 & T1300 series only) Part number C9397A C9398A C9399A C9400A C9401A C9403A C9370A C9371A C9372A C9373A C9374A CH575A Printheads Printhead
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    ) (A1) 610 mm (24 in) 841 mm (33.11 in) (A0) 914 mm (36 in) HP Recycled Bond Paper 80 HP Cockle-free Coated Paper 100 HP Cockle-free Heavyweight Coated 170 Paper HP Universal Coated Paper 95 HP Coated Paper 90 91.4 m (300 ft) 45.7 m (150 ft) 45.7 m (150 ft) 30.5 m (100 ft) 45.7 m (150
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    HP Universal Heavyweight Coated 120 Paper HP Heavyweight Coated Paper 131 HP Super Heavyweight Plus Matte 210 Paper HP Fluorescent Yellow Colored Paper 100 HP Yellow Colored Paper 92 HP Technical Paper HP Natural Tracing Paper 90 HP Translucent Bond Paper 67 HP Vellum Paper 75 HP
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    ) 914 mm (36 in) Q6574A Q6575A 1067 mm (42 in) Q6576A HP Universal Instant-dry Semi-gloss 190 Photo Paper 30.5 m (100 ft) 610 mm (24 in) 914 mm (36 in) Q6579A Q6580A 1067 mm (42 in) Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo
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    T790, T795, or T1300 to print the same file types that a T790 PS or T1300 PS can print. The PostScript upgrade can be plugged into the printer's USB host. Spindle With extra spindles, you can change rapidly from one paper type to another. Jetdirect print server Jetdirect print servers support extra
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    between HP DesignJets or to download files from any computer to the printer. For more information about the use of this accessory, see Troubleshooting on your computer and printer, without network infrastructure, please use a standard Ethernet cable and install the driver from the HP Start-up Kit
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    -22.m requirements for clearing and sanitization of disk media. This is the default security level when using Secure Disk Erase. If you choose this level, . This process will take a few minutes and will reboot the printer. 12. The printer restarts. 13. The front panel displays a message in English,
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    Troubleshooting ● The use of the external hard disk by any device other than an HP DesignJet is not supported and may cause severe damage to the hard disk, which is not covered by the warranty. ● If the external hard disk has been previously inserted into a different HP DesignJet, the front panel
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    16 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The printer printed on the wrong paper type ● An "on hold for paper" message (T1300 series) ● The roll paper will not advance ● The paper has jammed ● A strip stays on the output tray
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    , the front panel displays an error and instructions to start again. If you would like to start the load process again, cancel the process on the front panel and rewind the roll from the end of the spindle until the edge is removed from the printer. ENWW The paper cannot be loaded successfully 129
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    sheets. In case of any problem, please follow the instructions given on the front-panel display. If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet from the front of the printer. Paper loading error messages Here is a list of
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    happens when too much ink is used. To use less ink, select a thinner category. Matte paper categories from thinnest to thickest are: ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on
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    paper is loaded. Load your desired paper, see Paper handling on page 32, and select your paper type specifically in the driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper type from the Paper Type list. ● In the Mac OS Print dialog (non-PostScript printers
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    ● For HP-GL/2 and HP RTL files, by default, margins are included inside the drawing, so a 914 mm (36 in) HPGL/2 and HP RTL file can be printed on a 914 mm (36 in) roll of paper and will not be put on hold for paper. ● For other file formats, such as PostScript, PDF, TIFF or JPEG, the printer assumes
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    2. Open the window. 3. Try to move the printhead carriage out of the way. 4. Lift the blue lever as far up as it will go. 134 Chapter 16 Troubleshooting paper issues ENWW
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    up and out from the top of the printer. CAUTION: Do not move the paper sideways, as it could damage the printer. 6. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll. 7. Remove all pieces of paper from the rear of the printer. ENWW The paper has jammed 135
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    printer. 11. Reload the roll, or load a new sheet see Paper handling on page 32. NOTE: If you find that there is still some paper causing an obstruction within the printer when the printer is not printing, reach into the tray and remove the strip. 136 Chapter 16 Troubleshooting paper issues ENWW
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    problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper The cutter does not cut well By default the printer is set to automatically cut the paper after the drying time has been completed.
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    loaded paper has been calibrated before. However you may need to repeat the calibration if you experience image quality problems such as banding or graininess in your printed image. NOTE: Whenever you update the printer's firmware, the paper advance calibration values are reset to factory default
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    panel displays the status screen and reprint your print. Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration. 1. From the
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    is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the ● A PDF file is clipped or objects are missing ● The Image Diagnostics Print ● If you still have a problem 140 Chapter 17 Troubleshooting print-quality
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    specifications on page 177. ● Check that your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink cartridges on page 116. Print quality troubleshooting wizard The Print Quality Troubleshooting Wizard can help with the following problems: ● Horizontal
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    . If the status is DEFAULT, try performing paper advance calibration: see Recalibrate the paper advance on page 138. If the problem persists despite all the above actions, contact your customer service representative for further support. 142 Chapter 17 Troubleshooting print-quality issues ENWW
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    calibration status. If the status is DEFAULT, you should perform paper advance calibration: see Recalibrate the paper advance on page 138. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If
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    settings. See Printing on page 46. 2. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 109 and Insert a printhead on page 112. 3. Align the printheads. See Align the printheads on page 159. 144 Chapter 17 Troubleshooting print-quality issues ENWW
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    Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of
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    . If the status is DEFAULT, you should perform paper advance calibration: see Recalibrate the paper advance on page 138. If the problem persists despite all the above actions, contact your customer service representative for further support. The paper is not flat If the paper does not lie flat
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    Try changing to a thicker paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of
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    Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. 5. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of
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    fibers, dust or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper rolls and sheets by storing them in bags or boxes. Colors
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    colors you want. See Color adjustment options on page 73. If the problem persists despite all the above actions, contact your customer service representative for further support. Color accuracy using EPS or PDF images in page layout applications Page layout applications such as Adobe InDesign and
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    a high-quality large-format print job, and in some specific workflows there may be issues that can lead to some objects missing from the output. Here are some suggestions to help you to avoid this problem. ● Try using the PostScript printer driver to print your job, if you have not already tried
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    , and whether any printhead suffers from clogging or other problems. To print the Image Diagnostics Print: 1. Use the same paper type that you were using when you detected a problem. 2. Check that the selected paper type is the same as the paper type loaded into the printer. See View information
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    , do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state: And here is an example of the same printhead in a bad state: ENWW The Image Diagnostics Print 153
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    trying even if the printer has not suggested it. See Clean the printhead drop detector on page 157. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 105), or contact HP Support (see Contact HP Support on page 173). If
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    18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads
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    then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. Remove the printhead, see Remove a printhead on page 109. 156 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
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    page 112. 6. Check the front-panel display message. If the problem remains, try a new printhead. Clean the printheads As long as the printer is kept turned on, automatic cleaning is performed periodically. This ensures there is fresh ink in the nozzles and prevents nozzle clogs, which ensures color
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    1. Turn off the printer at the front panel. 2. To avoid an electric shock, switch the printer off and unplug it. 3. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. 158 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
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    color transitions and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see Color management on page 69
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    or semi-transparent paper to align the printheads. 2. From the front panel, press , then , then Image Quality Maintenance > Align printheads. The printer checks to see if it has enough paper to run the realignment. 160 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
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    work and need to be replaced. Printhead status messages These are the possible printhead status messages: ● OK: the printhead is working normally, with no known problems ● Missing: there is no printhead present, or it is not correctly installed in the printer. ● Test printhead separately: you are
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    19 Troubleshooting general printer issues ● The printer will not start ● The printer does not print ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the HP Utility ● Cannot access the Embedded Web Server ● Cannot connect to the Internet ● Web Services
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    the new firmware and restarts. The printer does not print If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there
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    Services > Printer If you still cannot connect, switch the printer off and back on with the Power key on the front panel. Cannot access the Embedded Web Server If you have not done so already, please read Access the Embedded Web Server on page 28. 164 Chapter 19 Troubleshooting general printer
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    : Check the printer's connection to HP's firmware update servers. If any test fails, the printer describes the problem and recommends how to solve it. You can modify settings and rerun the test, unless you are using the Embedded Web Server or the settings are protected. Web Services issues For any
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    . The driver warns about job configuration settings that may produce a problem in the final output. If the printer is not ready to print, it displays a warning. ● HP Utility: To see alerts, go to the Overview tab and review the Items needing attention list on the righthand side. By default, alerts
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    notification Maintenance #1 advised Maintenance #2 advised Paper loaded incorrectly: remove paper Paper mispositioned: remove paper Paper path error: incorrectly loaded Recommendation Check the cartridge. Replace the cartridge. See Handling ink cartridges and printheads on page 105. Ensure that you
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    troubleshooting guide) and replace any that are not working correctly. Replace the cartridge. See Handling ink cartridges and printheads on page 105. Remove and reinsert the same cartridge. See Handling ink cartridges and printheads on page 105. Numerical error codes Error code Recommendation
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    error codes (continued) Error code Recommendation 66:08 The job cannot be printed on the paper type that is loaded. 67, 67:04 Update your printer's firmware. See Update the firmware on page 117. 68:03 Restart the printer. 71.04 Out of memory. To avoid this, in the HP-GL/2 and HP RTL driver
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    21 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Customer Self Repair ● Contact HP Support 170 Chapter 21 HP Customer Care ENWW
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    best performance from your HP DesignJet printers and solutions. Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads: the latest printer firmware, drivers, software, paper presets, etc
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    resolving printer issues before they become problems for you. HP's Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity-all with the click of a mouse. A component of the HP Imaging and Printing suite of services, Proactive Support helps
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    about Customer Self Repair, see http://www.hp.com/go/selfrepair. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party
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    22 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications 174 Chapter 22 Printer specifications ENWW
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    : gray, photo black, matte black, yellow, magenta and cyan Cartridges containing 300 ml of ink (T795 & T1300 series only): matte black only Paper sizes Roll width Roll length Roll diameter Roll weight Sheet width Sheet length Paper thickness Paper weight Minimum 279 mm (11 in) 210 mm (8.26 in) 279
  • HP DesignJet T795 | Using your printer - Page 184
    CALS G4, TIFF, JPEG, Adobe PDF 1.7, Adobe PostScript 3 T1300 HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG T1300 PS HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG, Adobe PDF 1.7, Adobe PostScript 3 Physical specifications Printer physical specifications HP DesignJet T790 24-in series
  • HP DesignJet T795 | Using your printer - Page 185
    http://www.hp.com/go/energystar. Environmental specifications Printer environmental specifications Operating RH, depending on paper type 0 to 95% RH Acoustic specifications Printer acoustic specifications (declared according to ISO 9296). Printer acoustic specifications Idle sound power
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    instead. HP DesignJet products no longer support AppleTalk. Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on
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    for color profiles. Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead. IP address May as printers to be shared between many computers. Nozzle One of many tiny holes in a printhead through which ink is deposited onto the paper. Paper A
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    printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP DesignJet T790 and T1300 series, each printhead prints two different colors. Spindle A rod that supports
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    usage per job 102 usage statistics 102 environmental specifications 177 erase hard disk securely 118 error messages front panel 167 log 169 external hard disk 125 F fading colors 150 features of printer 4 file system check 165 firmware update 117 manual setup 22 setup 21 front panel 8 brightness 29
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    151 PDF problems 152 ink economical use of 58 usage 102 ink cartridge about 106 cannot insert 156 insert 107 maintenance 116 order 120 remove 106 specification 175 status 106 status messages 156 Instant Support 172 internal prints 11 Internet connection manual setup 21 setup 21 troubleshooting 165
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    176 paper size 175 physical 176 power 177 printing resolutions 175 spindle 124 roll load 33 statistics ink cartridge 106 usage 102 usage per job 102 stepped lines 143 store the printer 116 support services HP Care Packs 171 HP Customer Care 171 HP Instant Support 172 HP Proactive Support 172 HP
  • HP DesignJet T795 | Using your printer - Page 192
    T telephone number 173 two rolls [T1300] 44 U unattended printing [T1300] 59 unload paper roll 38 sheet 40 usage information turn on and off 24 using this guide 2 W wall spacers 7 warranty extensions 171 Web connection setup 21 web services introduction 10 troubleshooting 165 184 Index ENWW
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HP DesignJet T790 and T1300 Printer Series
Using your printer