HP DeskJet Ink Advantage 3630 User Guide - Page 93

Fix ink cartridge incompatible issues

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c. On the inside of the printer, locate the contacts for the cartridge. The printer contacts are the set of gold-colored bumps positioned to meet the contacts on the ink cartridge. d. Use a dry swab or lint-free cloth to wipe the contacts. 7. Reinstall the ink cartridge. 8. Close the cartridge access door, and then close the front door. 9. Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on. NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the printer with only one ink cartridge. Fix ink cartridge incompatible issues The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. ENWW Ink cartridge issues 87

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c.
On the inside of the printer, locate the contacts for the cartridge.
The printer contacts are the set of gold-colored bumps positioned to meet the contacts on the ink
cartridge.
d.
Use a dry swab or lint-free cloth to wipe the contacts.
7.
Reinstall the ink cartridge.
8.
Close the cartridge access door, and then close the front door.
9.
Check if the error message has gone away. If you still receive the error message, turn the printer
off,
and
then on.
NOTE:
If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to
operate the printer with only one ink cartridge.
Fix ink cartridge incompatible issues
The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink
cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP
Instant Ink cartridge was previously used in a
different
printer enrolled in the HP Instant Ink program.
ENWW
Ink cartridge issues
87