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HP Deskjet 450 HP Deskjet 450 - Bluetooth Printing Guide - Page 43

troubleshooting - problems

UPC - 844844844303

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troubleshooting This section covers Bluetooth wireless printing only. For other troubleshooting material, see quick help in the hp printer assistant. Select the topic which best describes the problem you are having: printer: • printer cannot be discovered • more than one hp deskjet 450 is discovered • printer is discovered but will not print • printer is connected to computer but will not print or did not appear • HCRP installation did not make an hp deskjet 450 series icon appear in my printers list laptop: • print to file error message appears 40

Section	Page
copyright information	2
acknowledgments	2
table of contents	3
Bluetooth wireless printing with the hpdeskjet450 series printer	4
updates	4
laptop printing	5
printing requirements	5
printing instructions	5
1. install a 3Com Bluetooth wireless PC card.	5
2. print a file.	5
1. Open the file you want to print.	6
2. Select File > Print.	6
3. Click Print.	6
4. Select the printer.	7
5. Click the Connect button.	7
HCRP printing	8
printing requirements	8
printing instructions	8
1. install the Microsoft Optical Desktop for Bluetooth.	8
install the Microsoft Optical Desktop for Bluetooth	9
install the hp deskjet 450 series printer driver	10
1. Insert the Starter CD into the CD-ROM drive, and then follow the appropriate procedure for you...	10
connect the printer to the computer using HCRP	11
1. Click Start > Control Panel. One of two views displays:	11
verify the printer connection	16
1. Set the new HCRP-enabled printer as your default printer.	16
a. Click Start > Printers and Faxes.	16
b. Right-click the icon for the printer you want to use as the defaultprinter, andthen click Se...	16
c. If there is a check mark next to the icon, the printer is set as the defaultprinter.	16
Compaq iPAQ Pocket PC printing	17
printing requirements	17
printing instructions	18
1. Download the installer program from http://www.hp.com/go/pocketpcprint.	19
1. Tap Start > Today.	20
1. Tap Start > Today.	21
1. Open HP Mobile Printing and tap File Printing () on the command bar.	24
hp jornada printing	25
printing requirements	25
printing instructions	26
1. install a Socket or Anycom Bluetooth card.	26
1. install a Socket Bluetooth card.	26
hp jornada 500 and 900 series	27
1. Place the jornada in its cradle.	27
1. Download the installer program from http://www.hp.com/go/pocketpcprint.	27
1. Tap the Bluetooth icon at the bottom of the screen.	28
1. Press the Home button to get to the HP home menu screen.	29
hp jornada 700 series	32
1. Place the jornada in its cradle.	32
1. Open HP Mobile Printing and tap File Printing () on the command bar.	33
a. Tap the Network button () on the command bar.	33
Palm PDA printing	34
printing requirements	34
printing instructions	34
1. If your Palm device does not come with a built-in Bluetooth feature, you will need to install ...	34
install a Bluetooth SDI/O expansion card	35
1. Verify that the Bluetooth SDI/O card software has been installed on your computer.	35
choose printing technology	36
1. Tap on the BtPrint-hp icon.	36
install BtPrint-hp	37
1. Click the Palm Desktop icon on your PC.	37
1. Tap the Home icon until the All menu appears.	38
(optional) choose default printer	40
1. Tap BtPrint-hp.	40
printing using Documents To Go	41
1. Install Documents To Go from the CD that originally came with your Palm PDA, or visit the Data...	41
troubleshooting	43
1. Press and hold down the Cancel () button for 4 seconds to print a Bluetooth configuration page.	47
1. Click Cancel on the Print to File error message, then close all applications.	48
1. Click Cancel in the Print to File error message, then close the application.	48
1. Click Start > Settings > Printers.	49
1. Click Cancel in the Print to File error message, then close the application.	49
the printer’s Bluetooth wireless feature	50
Bluetooth wireless basics	50
Bluetooth discovery	51
Bluetooth configuration page	51
printer-specific Bluetooth information	52
access modes	53
bonding	55
changing the printer’s wireless feature	56
USB cable and printer driver required	56
1. Insert the Starter CD into the computer’s CD-ROM drive.	56
1. Click Start > Settings > Printers.	56
change wireless settings	57
1. Click Start > Programs > hp deskjet 450 series > hp deskjet 450 series Toolbox.	57
1. Open the Toolbox, then open the Configure Bluetooth Settings dialog box.	60
1. Make sure the printer is connected to computer using a USB cable.	60
1. Open the Toolbox, then open the Configure Bluetooth Settings dialog box.	61
1. Press and hold down the Power () button.	61